Very unintuitive and difficult to use Very unintuitive and difficult to use. Their videos on Workflow Automation are outdated so bear no resemblence to your current board. Impossible to use a template in an email automation, you have to type evey one by hand. I've given up now and come here to expose the difficulty of use. Use at your peril. Very poor software.

Monday.com has a lot of capabilities Monday.com has a lot of capabilities, but the platform can be unreliable and difficult to use. Some of the automations and integrations are hard to set up. If you have the time to persevere then there's n doubt that the software is extremely useful.

2 plus years and it did more than we ever intended We've been using Monday.com for over 2 years. Overall it's a solid product and has been a critical portion of our operations. A few months ago, they pushed an update that broke our system without any notice. It made us realize we cannot be fully reliant on it any more. When we complained they were quite dismissive of it. Turns out we weren't the only ones. They ended up affecting so many customers, they had to roll back the update and schedule it for next Jan. I'm glad they realized what they had done has severe consequences but it also helped us realize where our weaknesses our with our systems. It's a great software and I'll always be thankful for what it's done to date for our business.

Hidden Fees kills good product! Hidden Fees kills good product! No matter how good the product is, their hidden Fees and pricing will destroy any positive thoughts about. Read carefully their pricing structure. They will make you buy products which you don`t even use and there is no way to remove/delete them. So if you use only CRM they will make you buy their management product which you never use. So the product becomes very expensive.

We use monday CRM and I cant recommend… We use monday CRM and I cant recommend it. It has nice features, but at the end, they are useless, because loading speed is horrible. You cant open a dashboard / a lead in under 10-15 seconds. So nobody wants to use this tool.