Monday.com has made things so smooth in… Monday.com has made things so smooth in our office. Client follow up is a breeze. It has also allowed our team to work remotely when needed. It also makes team communication so easy. In addition Monday.com has helped us solidify responsibilities. Automations - set it a forget it.

Platform is great, but too many issues Platform is great, but their constant issues, it makes impossible to work. Sad, such a good platform is not fully functional cause of extremely often issues. You base on it, include in your work fully, and after you are totally paralyzed, cause they have an issue.

Support is now awful Support is now awful. We have used Monday.com for years but over the past few days we have experienced truly awful support. No phone number to call, slow almost unusable chat, a failing ticketing system and a response time to major issues that is simply not acceptable. So sad. Used to be good but not any more

Beware Beware! They have been taking extra money out of my account without my approval or knowledge. At first, they denied it but they are now backtracking and have agreed to refund some of the money. Apparently, it was all down to a "technical issue". I agree with what people are saying about poor customer service. They didn't want to help until I took it further. They don't respond to reviews which says a lot about them as a company. Anyway, I would consider looking elsewhere as these guys are very sneaky and to be honest, the product is getting a bit dated.

Hidden Fees kills good product! Hidden Fees kills good product! No matter how good the product is, their hidden Fees and pricing will destroy any positive thoughts about. Read carefully their pricing structure. They will make you buy products which you don`t even use and there is no way to remove/delete them. So if you use only CRM they will make you buy their management product which you never use. So the product becomes very expensive.