I rate it that way I rate it that way, because there is no way to make a claim or chat with someone in the company and be able to make a claim. I never got my money back for a domain that I didn't want to renew.

Reliable I have used DRN for years without a problem, I've no idea what their Support is like, as I have never had cause to make contact.

Process to reinit 2-Factor Auth unusable. Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and therefore DomeinRightNow really need to integrate a process to easely reinit a new device. I took me several mails and a ticket that took over a month to solve. I seriously thought about changing registrar!

DomainRightNow has been my choice for… DomainRightNow has been my choice for twenty years! Easy to use and great service! Why go anywhere else for Domain services!

Over all it is an excellent domains… Over all it is an excellent domains manager. As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long. Nowadays service by phone is becoming archaic.