Graham
GBImpressive support people I am just testing the suitability of mailer send, but great software is only as good as the support. I ran into a question and given I am currently only on a free account I was amazed to get a response within half an hour which allowed me to continue working. And it was from a human being !!!
Jamie Richards
GBSame as others, account suspended Same as others. Set up an account and configured wait list page to store email addresses and send thank you emails. Got hit by a bot over the Xmas period and account suspended due to high bounce rate. Added extra checks in to make sure email address has valid DNS, RFC compliant and Google ReCaptcha. Have tried multiple times to contact them but have no replies. Will look for a better alternative.
AC
GBScam- They are letting intruders… Scam- They are letting intruders register services on my domain. I think Google will stop it before it goes too far, but this is NOT enough security for a mailing service anyone would actually want to use.
Teo
BGHorrible support and unjustified… Horrible support and unjustified account suspension although we never sent a single email trough their platform. We tried contacting support trough email two times and they never replied, also they blocked our access to live chat and the only contact option was their regular contact form on site. We tried contacting them again through the contact form and they replied that our account is suspended since it doesn't comply with the ToS ALTHOUGH upon registration I contacted live chat to ask if our use case is okay and they said we are 100% complying with their ToS but then suspend our account regardless. Worst service and customer support I have ever seen.
Reno Harish
INWorst Platform I had upgraded my account for the amount of $30 (50k plan) and i had sended only 500emails and my account has been immediately suspended by them.I had checked with the support and they had told that they will not be able to activate my account.When i asked for the refund they had told they will not be able to provide the refund.I am really very disappointed with the service.So better dont use this platform they will scam you.