Leobardo
MXGreat support! Great support! While trying to get my account approved, I was notified that instead, my account had been suspended. I sent an email to ask for clarification since I was sure that I was in compliance with the Terms and Conditions set by MailerSend. Glenn answered me and was helpful, knowledgeable, and kind through the whole process. Finally, we managed to get my account approved, and my address un-blocked.
AC
GBScam- They are letting intruders… Scam- They are letting intruders register services on my domain. I think Google will stop it before it goes too far, but this is NOT enough security for a mailing service anyone would actually want to use.
SanC
INNot recommended. They suspended our account without any reason Looks like this company is not interested in onboarding new customers. After having us fill out a lengthy form about our business model etc, they just suspended the account. They do not mention what the reasons were. No idea why this happened, despite ours being a legitimate e-commerce business.
DLGNZ
GBGreat Tech Support Was able to open a ticket via chat and have the rep get back to me after the issue had been researched. Didn't have to waste an hour on chat like some other places that won't let you open up a ticket. The rep got back to me quickly with the correct information the first time.
customer
GBCustomer service is great Customer service is great; when I needed an email sending platform, MailerSend made it easy for me to accomplish, when I initially thought it was going to involve a lot of knowledge base -- talking to them about my challenges and explaining my specific situation was really helpful toward getting help. I also want to thank the MailerSend Team for their support.