Leobardo
MXGreat support! Great support! While trying to get my account approved, I was notified that instead, my account had been suspended. I sent an email to ask for clarification since I was sure that I was in compliance with the Terms and Conditions set by MailerSend. Glenn answered me and was helpful, knowledgeable, and kind through the whole process. Finally, we managed to get my account approved, and my address un-blocked.
Matthias Schadhauser
DENot recommended First I wanted to connect Google Firebase to import authenticated users to mailersend. But the extension doesn't do anything, contacts still need to be imported manually. After trying to import contacts manually, mailersend tells me to upgrade because I cannot import users without credits. After upgrading, mailersend tells me that the subscription doesn't do anything for new contacts, but I need to buy credits to import them für 250$. After requesting mailersend to refund my money, they told me that they never refund money.
Julien
FRNot complying... I filled all the fields, but: " After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved. "
Jeffrey KIERN
FRPainful experience and horrible services This website's really painful to navigate and its services are the worst I've ever seen in my life. I'll just give an example but I've plenty like this one: I tried setting up an email address for my domain name like 10 times but it always failed without any further explanations even though I'm doing exactly what is asked. They've lost a great client today, bye bye mail sender! 🫡
Juana
THDo not recomend !!! DO NOT RECOMEND !!! You need to spend 1 day to get all your mail settings configured. After that they just don't approve an account)))) They took my company information, address and phone number and then disapeared.. My account was not approved: "After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved." They don't answer on emails. Thats an awful customer experience in 2023...