Chris Ford
GBGreat experience with the platform Great experience with the platform. Very good service that offers a wide range of features and functionalities. The platform is easy to use and the user interface is intuitive, and the whole process of setting up and sending emails is seamless. One of the standout aspects of the platform is its exceptional support. The customer service team is highly responsive and knowledgeable. They go above and beyond to assist with any questions or issues that arise, ensuring a smooth and enjoyable experience.
Paulo Ascenção
PTOutstading passion for what they do! From an ecommerce company that has a revenue of near 15M a year, we like to work with partners that have passion for what they do, and that's exactly what MailerSend gave us. The commitment that they put in to fix an issue or to clarify a doubt every time we have one, is outstanding! Keep on going, MailerSend!
SanC
INNot recommended. They suspended our account without any reason Looks like this company is not interested in onboarding new customers. After having us fill out a lengthy form about our business model etc, they just suspended the account. They do not mention what the reasons were. No idea why this happened, despite ours being a legitimate e-commerce business.
DLGNZ
GBGreat Tech Support Was able to open a ticket via chat and have the rep get back to me after the issue had been researched. Didn't have to waste an hour on chat like some other places that won't let you open up a ticket. The rep got back to me quickly with the correct information the first time.
Jamie Richards
GBSame as others, account suspended Same as others. Set up an account and configured wait list page to store email addresses and send thank you emails. Got hit by a bot over the Xmas period and account suspended due to high bounce rate. Added extra checks in to make sure email address has valid DNS, RFC compliant and Google ReCaptcha. Have tried multiple times to contact them but have no replies. Will look for a better alternative.