Chris Ford
GBGreat experience with the platform Great experience with the platform. Very good service that offers a wide range of features and functionalities. The platform is easy to use and the user interface is intuitive, and the whole process of setting up and sending emails is seamless. One of the standout aspects of the platform is its exceptional support. The customer service team is highly responsive and knowledgeable. They go above and beyond to assist with any questions or issues that arise, ensuring a smooth and enjoyable experience.
customer
LVUnacceptable attitude towards customers The system itself is not bad at all. The system interface is simple and is quite convenient to use. But ))))), those guys do not respect customers at all. They will close your account and restrict the account log in with no reason. Even if you ask them for additional information and feedback, they won't answer you! They are waiting for stupid clients with a small website and max 1000 recipients. They can not provide you with good deliverability, a lot of emails go to spam, unfortunately. BAD, BAD, BAD!
Francesco Barberis
ITGreat service and support Powerfull and very well documented tools : i'm not a pro coder, just need a trusty email service for my business and found no problem configuring my domain dns to start and implementing their API and webhooks in my webapp. Really great and fast support.
Juana
THDo not recomend !!! DO NOT RECOMEND !!! You need to spend 1 day to get all your mail settings configured. After that they just don't approve an account)))) They took my company information, address and phone number and then disapeared.. My account was not approved: "After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved." They don't answer on emails. Thats an awful customer experience in 2023...
Leobardo
MXGreat support! Great support! While trying to get my account approved, I was notified that instead, my account had been suspended. I sent an email to ask for clarification since I was sure that I was in compliance with the Terms and Conditions set by MailerSend. Glenn answered me and was helpful, knowledgeable, and kind through the whole process. Finally, we managed to get my account approved, and my address un-blocked.