Customer service is great Customer service is great; when I needed an email sending platform, MailerSend made it easy for me to accomplish, when I initially thought it was going to involve a lot of knowledge base -- talking to them about my challenges and explaining my specific situation was really helpful toward getting help. I also want to thank the MailerSend Team for their support.

Horrible support and unjustified… Horrible support and unjustified account suspension although we never sent a single email trough their platform. We tried contacting support trough email two times and they never replied, also they blocked our access to live chat and the only contact option was their regular contact form on site. We tried contacting them again through the contact form and they replied that our account is suspended since it doesn't comply with the ToS ALTHOUGH upon registration I contacted live chat to ask if our use case is okay and they said we are 100% complying with their ToS but then suspend our account regardless. Worst service and customer support I have ever seen.

I have tested several others and I… I have tested several others and I found this to be the quickest and easy to set up as with the DNS records, get verified to increase limit. So far works great for our newly started company as we need service we can afford as we grow. Time will tell from now but looking at their roadmap looks like they are here to stay.

Painful experience and horrible services This website's really painful to navigate and its services are the worst I've ever seen in my life. I'll just give an example but I've plenty like this one: I tried setting up an email address for my domain name like 10 times but it always failed without any further explanations even though I'm doing exactly what is asked. They've lost a great client today, bye bye mail sender! 🫡

Not recommended. They suspended our account without any reason Looks like this company is not interested in onboarding new customers. After having us fill out a lengthy form about our business model etc, they just suspended the account. They do not mention what the reasons were. No idea why this happened, despite ours being a legitimate e-commerce business.