Customer service is great Customer service is great; when I needed an email sending platform, MailerSend made it easy for me to accomplish, when I initially thought it was going to involve a lot of knowledge base -- talking to them about my challenges and explaining my specific situation was really helpful toward getting help. I also want to thank the MailerSend Team for their support.

Great experience with the platform Great experience with the platform. Very good service that offers a wide range of features and functionalities. The platform is easy to use and the user interface is intuitive, and the whole process of setting up and sending emails is seamless. One of the standout aspects of the platform is its exceptional support. The customer service team is highly responsive and knowledgeable. They go above and beyond to assist with any questions or issues that arise, ensuring a smooth and enjoyable experience.

Not complying... I filled all the fields, but: " After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved. "

Great Tech Support Was able to open a ticket via chat and have the rep get back to me after the issue had been researched. Didn't have to waste an hour on chat like some other places that won't let you open up a ticket. The rep got back to me quickly with the correct information the first time.

Unacceptable attitude towards customers The system itself is not bad at all. The system interface is simple and is quite convenient to use. But ))))), those guys do not respect customers at all. They will close your account and restrict the account log in with no reason. Even if you ask them for additional information and feedback, they won't answer you! They are waiting for stupid clients with a small website and max 1000 recipients. They can not provide you with good deliverability, a lot of emails go to spam, unfortunately. BAD, BAD, BAD!