MailerSend, Inc.

228 Park Ave S PMB 54955 New York, 10003-1502, New York, United States
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2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About MailerSend, Inc.

MailerSend is a hassle-free transactional messaging service designed so that developers can integrate transactional email and SMS quickly and effortlessly into their stack. Intuitively designed so anyone can contribute, with a powerful sending infrastructure and flexible payment plans that empower you to scale your sendings quickly. With over a decade of deliverability expertise, and inbuilt email verification, you can rest easy knowing your sender reputation will remain intact. Plus, premium features including inbound routing, dedicated IPs and priority support make for an advanced, comprehensive solution. Get started for FREE with 3,000 emails per month, then only pay for what you send. No contracts! The free plan includes the tools you need, including 24/7 technical support.

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DLGNZ
GB

Great Tech Support Was able to open a ticket via chat and have the rep get back to me after the issue had been researched. Didn't have to waste an hour on chat like some other places that won't let you open up a ticket. The rep got back to me quickly with the correct information the first time.

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Reno Harish
IN

Worst Platform I had upgraded my account for the amount of $30 (50k plan) and i had sended only 500emails and my account has been immediately suspended by them.I had checked with the support and they had told that they will not be able to activate my account.When i asked for the refund they had told they will not be able to provide the refund.I am really very disappointed with the service.So better dont use this platform they will scam you.

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customer
LV

Unacceptable attitude towards customers The system itself is not bad at all. The system interface is simple and is quite convenient to use. But ))))), those guys do not respect customers at all. They will close your account and restrict the account log in with no reason. Even if you ask them for additional information and feedback, they won't answer you! They are waiting for stupid clients with a small website and max 1000 recipients. They can not provide you with good deliverability, a lot of emails go to spam, unfortunately. BAD, BAD, BAD!

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Leobardo
MX

Great support! Great support! While trying to get my account approved, I was notified that instead, my account had been suspended. I sent an email to ask for clarification since I was sure that I was in compliance with the Terms and Conditions set by MailerSend. Glenn answered me and was helpful, knowledgeable, and kind through the whole process. Finally, we managed to get my account approved, and my address un-blocked.

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Teo
BG

Horrible support and unjustified… Horrible support and unjustified account suspension although we never sent a single email trough their platform. We tried contacting support trough email two times and they never replied, also they blocked our access to live chat and the only contact option was their regular contact form on site. We tried contacting them again through the contact form and they replied that our account is suspended since it doesn't comply with the ToS ALTHOUGH upon registration I contacted live chat to ask if our use case is okay and they said we are 100% complying with their ToS but then suspend our account regardless. Worst service and customer support I have ever seen.

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