Graham
GBImpressive support people I am just testing the suitability of mailer send, but great software is only as good as the support. I ran into a question and given I am currently only on a free account I was amazed to get a response within half an hour which allowed me to continue working. And it was from a human being !!!
Juana
THDo not recomend !!! DO NOT RECOMEND !!! You need to spend 1 day to get all your mail settings configured. After that they just don't approve an account)))) They took my company information, address and phone number and then disapeared.. My account was not approved: "After careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved." They don't answer on emails. Thats an awful customer experience in 2023...
Chris Ford
GBGreat experience with the platform Great experience with the platform. Very good service that offers a wide range of features and functionalities. The platform is easy to use and the user interface is intuitive, and the whole process of setting up and sending emails is seamless. One of the standout aspects of the platform is its exceptional support. The customer service team is highly responsive and knowledgeable. They go above and beyond to assist with any questions or issues that arise, ensuring a smooth and enjoyable experience.
Jamie Richards
GBSame as others, account suspended Same as others. Set up an account and configured wait list page to store email addresses and send thank you emails. Got hit by a bot over the Xmas period and account suspended due to high bounce rate. Added extra checks in to make sure email address has valid DNS, RFC compliant and Google ReCaptcha. Have tried multiple times to contact them but have no replies. Will look for a better alternative.
Paulo Ascenção
PTOutstading passion for what they do! From an ecommerce company that has a revenue of near 15M a year, we like to work with partners that have passion for what they do, and that's exactly what MailerSend gave us. The commitment that they put in to fix an issue or to clarify a doubt every time we have one, is outstanding! Keep on going, MailerSend!