Unacceptable attitude towards customers The system itself is not bad at all. The system interface is simple and is quite convenient to use. But ))))), those guys do not respect customers at all. They will close your account and restrict the account log in with no reason. Even if you ask them for additional information and feedback, they won't answer you! They are waiting for stupid clients with a small website and max 1000 recipients. They can not provide you with good deliverability, a lot of emails go to spam, unfortunately. BAD, BAD, BAD!

Painful experience and horrible services This website's really painful to navigate and its services are the worst I've ever seen in my life. I'll just give an example but I've plenty like this one: I tried setting up an email address for my domain name like 10 times but it always failed without any further explanations even though I'm doing exactly what is asked. They've lost a great client today, bye bye mail sender! 🫡

Great experience with the platform Great experience with the platform. Very good service that offers a wide range of features and functionalities. The platform is easy to use and the user interface is intuitive, and the whole process of setting up and sending emails is seamless. One of the standout aspects of the platform is its exceptional support. The customer service team is highly responsive and knowledgeable. They go above and beyond to assist with any questions or issues that arise, ensuring a smooth and enjoyable experience.

Horrible Customer Service without Justification Upon attempting to contact their support team, not a single member would respond to assistance. Instead, they responded every time with an email stating, "after careful review, it has been determined that your account does not comply with our terms and community standards. Due to this, your account will not be approved." There is no due reason that our platform does not comply with their Terms of Use and Policies and their denial to refuse service. Here's the timeline. Over the course of multiple attempts of trying to contact support, all the following occurred: - We have not sent a single email through their platform, yet the account was suspended - All domain and subdomain DNS records were verified (ie SPF, DKIM, bounce, return, updates) but the account never was - We did not receive a single email or contact method to a support staff member to verify our domain name - We provided them various forms of social media as they requested, resulting in no change of domain approval status - We provided 3 months of invoices from our existing email service, resulting in no change of domain approval status We did all they requested and they could not even respond to their decision. As a warning to future users, this company appears to bias their customers and decide to service them or not.

Same as others, account suspended Same as others. Set up an account and configured wait list page to store email addresses and send thank you emails. Got hit by a bot over the Xmas period and account suspended due to high bounce rate. Added extra checks in to make sure email address has valid DNS, RFC compliant and Google ReCaptcha. Have tried multiple times to contact them but have no replies. Will look for a better alternative.