Love PSOS As always, a huge fan of their ear nets, saddle pads and brushing boots. They're stunning and of great quality! I will definitely be buying again

Full Fly Veil Website, ordering and the service excellent. However the ears on the fly veil were described as "stretchy" - they are not! The mare has particularly long ears and having searched high and low for a veil the fits properly. The description and the size chart showed it to be perfect. Not quite there!

nil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.

New reins snapped mid jump. Bought reins from a U.K. stockist. The reins snapped after just 1 month of use. I’ve been told from the supplier that PS have informed them that the reins will only snap like that due to trauma or force! I have to say that’s the most ridiculous comment, reins are supposed to withstand force! My daughter was mid jump at the time, i can only be thankful she wasn’t hurt. The business is Houghton Country who have so far been sadly lacking in the customer service department. UPDATE As requested by PS, I have now received a full refund from the supplier. This took a number of weeks and emails detailing their obligations as a supplier. As for the reins, I’m afraid i cannot give them a better review as they SNAPPED MID JUMP. Thankfully my daughter was not hurt. I imagine a product recall would be the safest option for PS..

Just the most lovely quality As Always the products that came today from PS of Sweden and beautiful, super high quality and incredibly functions. It is super fun to dress the horses is such lovely things. Will definitely keep ordering from them - would love to see more Canadian distributers!