Poor delivery service I don’t understand why you use UPS for delivery. The parcel gets delivered to a “ Hub” instead of to a home address. The Hub is closed for holidays and so my parcel has returned to UPS depot and I have no way of finding out where it is or when I will receive it, or of having it delivered to an alternative address. Who knows when I’ll be able to use and review the actual items 🤷‍♀️

A MORE THAN IMPRESSED AUSSIE BUYING FROM STOCKHOLM! An Australian, whose first purchase direct from PSOS in Sweden, was 2 bridles that were not available in my country, in the very rare & hard to find "Pony Sizing". My order saw me emailing PSOS out of their business hours with problem. Well, I awoke on the other side of the world to a missed call from Elsa of PSOS in Sweden, who was looking to assist me. I called back and Elsa had things sorted out in moments, and my parcel on it's way within the hour - simply amazing, friendly, happy service, using perfect English. It seems the products are as lovely as the people behind them and I look forward to being a repeat customer!

nil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.

Fast delivery and amaizing saddle pads. Fast delivery and amaizing saddle pads. I have ordered PSoS saddle pads during Black Friday sales and received them in a week time. Saddle pads are great - the colour, the thickness, the form - everything! Martina from the Sales Dep. is doing a great job answering all the questions, concerning the products and the order. Will order more PSoS!

Love PSOS As always, a huge fan of their ear nets, saddle pads and brushing boots. They're stunning and of great quality! I will definitely be buying again