A MORE THAN IMPRESSED AUSSIE BUYING FROM STOCKHOLM! An Australian, whose first purchase direct from PSOS in Sweden, was 2 bridles that were not available in my country, in the very rare & hard to find "Pony Sizing". My order saw me emailing PSOS out of their business hours with problem. Well, I awoke on the other side of the world to a missed call from Elsa of PSOS in Sweden, who was looking to assist me. I called back and Elsa had things sorted out in moments, and my parcel on it's way within the hour - simply amazing, friendly, happy service, using perfect English. It seems the products are as lovely as the people behind them and I look forward to being a repeat customer!

nil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.

Excellent product and fast shipping I’m always hesitant to order internationally as you never know if or when you will receive your product. I’m familiar with the quality of PSoS and was super happy with my product but was equally happy to receive it faster than expected.

Customer service is just unacceptable… Customer service is just unacceptable for bridles of that price: They are unable to send spare parts (a nose band in that case) !! The leather quality is just normal. I will NEVER buy again.

Fast delivery and amaizing saddle pads. Fast delivery and amaizing saddle pads. I have ordered PSoS saddle pads during Black Friday sales and received them in a week time. Saddle pads are great - the colour, the thickness, the form - everything! Martina from the Sales Dep. is doing a great job answering all the questions, concerning the products and the order. Will order more PSoS!