Unethical Company That Will Not Provide Refund for Returns Received This is an unethical and dishonest company. They have multiple items on their site that are not a true depiction of color of items. They are very difficult to get a refund from, and will refuse providing a refund even after they have received your return. Order through second party vendors if you are going to do business with this company. Do not order directly from them, they are very seedy with their business practices.

New reins snapped mid jump. Bought reins from a U.K. stockist. The reins snapped after just 1 month of use. I’ve been told from the supplier that PS have informed them that the reins will only snap like that due to trauma or force! I have to say that’s the most ridiculous comment, reins are supposed to withstand force! My daughter was mid jump at the time, i can only be thankful she wasn’t hurt. The business is Houghton Country who have so far been sadly lacking in the customer service department. UPDATE As requested by PS, I have now received a full refund from the supplier. This took a number of weeks and emails detailing their obligations as a supplier. As for the reins, I’m afraid i cannot give them a better review as they SNAPPED MID JUMP. Thankfully my daughter was not hurt. I imagine a product recall would be the safest option for PS..

My favorite tack cleaner I love all the ps of Sweden products. I especially love the 4-1 tack cleaner. It has a pump top & sprays onto a spong easily. It cleans and protects the leather in one step. It leaves a very light waxy/water resistant coating on the leather.

nil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.

Absolutely love the new Ocala bridle! Bought the hunter bridle, Ocala and Bitless bridle and absolutely LOVE both! Such great quality and has made a world of difference in my daughter's horse. She is 1/2 Percheron and tends to carry her head high as a jumper. The soft anatomical ear padding seems to relax and soften her head more. I think other bridles were really tight in that area because of her head size and she had constant pressure. Love the quality, the customer service and beautiful pieces! My daughter got the bold merlot browband and it looks stunning on her bay mare. Love the fit! Thank you for making such quality products!