Customer service is just unacceptable… Customer service is just unacceptable for bridles of that price: They are unable to send spare parts (a nose band in that case) !! The leather quality is just normal. I will NEVER buy again.

Unethical Company That Will Not Provide Refund for Returns Received This is an unethical and dishonest company. They have multiple items on their site that are not a true depiction of color of items. They are very difficult to get a refund from, and will refuse providing a refund even after they have received your return. Order through second party vendors if you are going to do business with this company. Do not order directly from them, they are very seedy with their business practices.

My favorite tack cleaner I love all the ps of Sweden products. I especially love the 4-1 tack cleaner. It has a pump top & sprays onto a spong easily. It cleans and protects the leather in one step. It leaves a very light waxy/water resistant coating on the leather.

Just the most lovely quality As Always the products that came today from PS of Sweden and beautiful, super high quality and incredibly functions. It is super fun to dress the horses is such lovely things. Will definitely keep ordering from them - would love to see more Canadian distributers!

Unreasonable extra costs and extremely hard to return or exchange The bridle itself seems well made and I love the anatomical features. However, after paying an extra $19 for the rolled throatlatch (which is not included), it ended up not fitting my horse. They have two options for throatlatches, flat or rolled. The cheaper option (flat) has an additional 5 holes to tighten the Throatlatch which is why the rolled one didn't fit my horse even though I got the correct size. When I tried to return it, the additional shipping cost to return meant that I would only receive $2. Also, when I ordered the other throatlatch for my bridle, it would have originally been $15 and now was $55 bc the purchase was under $180 - even though I had already paid for a full bridle. Their "unique design" means I can't just swap out for a different brands throatlatch and have to go through them. Also, the pictures showed that the metal features were silver for the bridle but they are actually black.