Poor delivery service I don’t understand why you use UPS for delivery. The parcel gets delivered to a “ Hub” instead of to a home address. The Hub is closed for holidays and so my parcel has returned to UPS depot and I have no way of finding out where it is or when I will receive it, or of having it delivered to an alternative address. Who knows when I’ll be able to use and review the actual items 🤷‍♀️

Unreasonable extra costs and extremely hard to return or exchange The bridle itself seems well made and I love the anatomical features. However, after paying an extra $19 for the rolled throatlatch (which is not included), it ended up not fitting my horse. They have two options for throatlatches, flat or rolled. The cheaper option (flat) has an additional 5 holes to tighten the Throatlatch which is why the rolled one didn't fit my horse even though I got the correct size. When I tried to return it, the additional shipping cost to return meant that I would only receive $2. Also, when I ordered the other throatlatch for my bridle, it would have originally been $15 and now was $55 bc the purchase was under $180 - even though I had already paid for a full bridle. Their "unique design" means I can't just swap out for a different brands throatlatch and have to go through them. Also, the pictures showed that the metal features were silver for the bridle but they are actually black.

nothing can i ask have you had any issues with "fake" bridles (not sold from yourself) i bought a so called Flying change bridle second hand but it looks more like the paladin - and has a silver clip on the noseband rather than the "thread through" noseband ? have you made any like this or do you think i may be a fake ? i have 2 of your other bridles the pioneer and the narik and love them!! never had a problem

Bridle The online chat support is awesome, especially if one lives in US. I built my own bridle and it’s great! Tip-I don’t use a noseband so I used the extra strap for my throat latch. Just add a buckle to the ring and detach the second part of the other side so you get a buckle on both sides and it works great! Leather is lovely and padded. Wide crown piece is great for larger breeds. I wish they also sold separate chin straps.

My favorite tack cleaner I love all the ps of Sweden products. I especially love the 4-1 tack cleaner. It has a pump top & sprays onto a spong easily. It cleans and protects the leather in one step. It leaves a very light waxy/water resistant coating on the leather.