Hailey
CAJust the most lovely quality As Always the products that came today from PS of Sweden and beautiful, super high quality and incredibly functions. It is super fun to dress the horses is such lovely things. Will definitely keep ordering from them - would love to see more Canadian distributers!
Helen Brown
BHNew reins snapped mid jump. Bought reins from a U.K. stockist. The reins snapped after just 1 month of use. I’ve been told from the supplier that PS have informed them that the reins will only snap like that due to trauma or force! I have to say that’s the most ridiculous comment, reins are supposed to withstand force! My daughter was mid jump at the time, i can only be thankful she wasn’t hurt. The business is Houghton Country who have so far been sadly lacking in the customer service department. UPDATE As requested by PS, I have now received a full refund from the supplier. This took a number of weeks and emails detailing their obligations as a supplier. As for the reins, I’m afraid i cannot give them a better review as they SNAPPED MID JUMP. Thankfully my daughter was not hurt. I imagine a product recall would be the safest option for PS..
KV
GBAbsolutely love the new Ocala bridle! Bought the hunter bridle, Ocala and Bitless bridle and absolutely LOVE both! Such great quality and has made a world of difference in my daughter's horse. She is 1/2 Percheron and tends to carry her head high as a jumper. The soft anatomical ear padding seems to relax and soften her head more. I think other bridles were really tight in that area because of her head size and she had constant pressure. Love the quality, the customer service and beautiful pieces! My daughter got the bold merlot browband and it looks stunning on her bay mare. Love the fit! Thank you for making such quality products!
Sally Tym
GBPoor delivery service I don’t understand why you use UPS for delivery. The parcel gets delivered to a “ Hub” instead of to a home address. The Hub is closed for holidays and so my parcel has returned to UPS depot and I have no way of finding out where it is or when I will receive it, or of having it delivered to an alternative address. Who knows when I’ll be able to use and review the actual items 🤷♀️
Amdressage
GBVery pleased with the items I ordered… Very pleased with the items I ordered very good quality and look amazing. I wanted four leg bandages and spoke to someone on chat because I wasn’t sure if they came in pairs or sets of four, a bit of confusion so I ordered what I thought was two pairs but actually it was two sets of four. To return a set would have been almost as much as I paid so not worth it. Postage is very expensive.