StePhanie
GBBridle The online chat support is awesome, especially if one lives in US. I built my own bridle and it’s great! Tip-I don’t use a noseband so I used the extra strap for my throat latch. Just add a buckle to the ring and detach the second part of the other side so you get a buckle on both sides and it works great! Leather is lovely and padded. Wide crown piece is great for larger breeds. I wish they also sold separate chin straps.
Niamh
ESLove PSOS As always, a huge fan of their ear nets, saddle pads and brushing boots. They're stunning and of great quality! I will definitely be buying again
Lilijana
LTnil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.
ANNE (SPAIN)
ESCustomer service is just unacceptable… Customer service is just unacceptable for bridles of that price: They are unable to send spare parts (a nose band in that case) !! The leather quality is just normal. I will NEVER buy again.
Long standing BMW owner
GBWe placed the order beginning of June… We placed the order beginning of June and it took more than a month for it to be delivered and then required quite a lot of additional import duties so we have returned the order. We had ordered meanwhile PS of Sweden tack from a shop in UK which arrived the next day. We would otherwise not have been able to ride our new pony for a month.