Customer service is just unacceptable… Customer service is just unacceptable for bridles of that price: They are unable to send spare parts (a nose band in that case) !! The leather quality is just normal. I will NEVER buy again.

A MORE THAN IMPRESSED AUSSIE BUYING FROM STOCKHOLM! An Australian, whose first purchase direct from PSOS in Sweden, was 2 bridles that were not available in my country, in the very rare & hard to find "Pony Sizing". My order saw me emailing PSOS out of their business hours with problem. Well, I awoke on the other side of the world to a missed call from Elsa of PSOS in Sweden, who was looking to assist me. I called back and Elsa had things sorted out in moments, and my parcel on it's way within the hour - simply amazing, friendly, happy service, using perfect English. It seems the products are as lovely as the people behind them and I look forward to being a repeat customer!

We placed the order beginning of June… We placed the order beginning of June and it took more than a month for it to be delivered and then required quite a lot of additional import duties so we have returned the order. We had ordered meanwhile PS of Sweden tack from a shop in UK which arrived the next day. We would otherwise not have been able to ride our new pony for a month.

Bridle The online chat support is awesome, especially if one lives in US. I built my own bridle and it’s great! Tip-I don’t use a noseband so I used the extra strap for my throat latch. Just add a buckle to the ring and detach the second part of the other side so you get a buckle on both sides and it works great! Leather is lovely and padded. Wide crown piece is great for larger breeds. I wish they also sold separate chin straps.

Very pleased with the items I ordered… Very pleased with the items I ordered very good quality and look amazing. I wanted four leg bandages and spoke to someone on chat because I wasn’t sure if they came in pairs or sets of four, a bit of confusion so I ordered what I thought was two pairs but actually it was two sets of four. To return a set would have been almost as much as I paid so not worth it. Postage is very expensive.