Customer service is just unacceptable… Customer service is just unacceptable for bridles of that price: They are unable to send spare parts (a nose band in that case) !! The leather quality is just normal. I will NEVER buy again.

My favorite tack cleaner I love all the ps of Sweden products. I especially love the 4-1 tack cleaner. It has a pump top & sprays onto a spong easily. It cleans and protects the leather in one step. It leaves a very light waxy/water resistant coating on the leather.

Unreasonable extra costs and extremely hard to return or exchange The bridle itself seems well made and I love the anatomical features. However, after paying an extra $19 for the rolled throatlatch (which is not included), it ended up not fitting my horse. They have two options for throatlatches, flat or rolled. The cheaper option (flat) has an additional 5 holes to tighten the Throatlatch which is why the rolled one didn't fit my horse even though I got the correct size. When I tried to return it, the additional shipping cost to return meant that I would only receive $2. Also, when I ordered the other throatlatch for my bridle, it would have originally been $15 and now was $55 bc the purchase was under $180 - even though I had already paid for a full bridle. Their "unique design" means I can't just swap out for a different brands throatlatch and have to go through them. Also, the pictures showed that the metal features were silver for the bridle but they are actually black.

Full Fly Veil Website, ordering and the service excellent. However the ears on the fly veil were described as "stretchy" - they are not! The mare has particularly long ears and having searched high and low for a veil the fits properly. The description and the size chart showed it to be perfect. Not quite there!

Fast delivery and amaizing saddle pads. Fast delivery and amaizing saddle pads. I have ordered PSoS saddle pads during Black Friday sales and received them in a week time. Saddle pads are great - the colour, the thickness, the form - everything! Martina from the Sales Dep. is doing a great job answering all the questions, concerning the products and the order. Will order more PSoS!