Excellent product and fast shipping I’m always hesitant to order internationally as you never know if or when you will receive your product. I’m familiar with the quality of PSoS and was super happy with my product but was equally happy to receive it faster than expected.

A MORE THAN IMPRESSED AUSSIE BUYING FROM STOCKHOLM! An Australian, whose first purchase direct from PSOS in Sweden, was 2 bridles that were not available in my country, in the very rare & hard to find "Pony Sizing". My order saw me emailing PSOS out of their business hours with problem. Well, I awoke on the other side of the world to a missed call from Elsa of PSOS in Sweden, who was looking to assist me. I called back and Elsa had things sorted out in moments, and my parcel on it's way within the hour - simply amazing, friendly, happy service, using perfect English. It seems the products are as lovely as the people behind them and I look forward to being a repeat customer!

Very pleased with the items I ordered… Very pleased with the items I ordered very good quality and look amazing. I wanted four leg bandages and spoke to someone on chat because I wasn’t sure if they came in pairs or sets of four, a bit of confusion so I ordered what I thought was two pairs but actually it was two sets of four. To return a set would have been almost as much as I paid so not worth it. Postage is very expensive.

Poor delivery service I don’t understand why you use UPS for delivery. The parcel gets delivered to a “ Hub” instead of to a home address. The Hub is closed for holidays and so my parcel has returned to UPS depot and I have no way of finding out where it is or when I will receive it, or of having it delivered to an alternative address. Who knows when I’ll be able to use and review the actual items 🤷‍♀️

nil communication I placed an order last week, paid for it, nearly a week passed and I still haven't received an order confirmation, nil, zelch. I sent emails to the company, still no reply. It is VERY annoying, this kind of communication, or to be more precise - no communication whatsoever:((((( 5 December: the order arrived, I'm very happy with it, the saddle pad quality is really good, same as of the riding top, but still...I would have really appreciated if I was kept informed about the progress of my order, or at least simple order confirmation.