Anthony Bray
GBSlow to make changes no transparency in… Slow to make changes no transparency in billing and always overcharged. A complete fight with them every month and they couldn't care less! Stay far away from this company.
Joe Casalese
GBStay away from this company Stay away from this company. They are the definition of overpromise and under deliver. Said they would boost traffic, all I got was an increase in spam calls. Said they would deliver a new website in 6-8 weeks, all I got was a frame of a site that I could have done on basic web platform. Don’t even think about going with this company. They always try to cover up their mistakes like saying “we tried to contact you” but it’s all a front. Don’t fall for it. They will give you some refunds just to keep you hooked but they don’t deliver what they promise.
Adam Wiener
GBDo not believe the poor reviews Do not believe the poor reviews! This company literally put my real estate appraisal business on the map. Their GEO service solved the problem of "appraiser near me" searches, their platform has a central dashboard that lets us do everything including asking for and responding to reviews, track leads and see the new business volume grow. They then redid my entire website . Try them!
Michelle Jerome
GBDO NOT USE THIS COMPANY Consumers beware - Don’t hire SureFire Local! The company made promises they did not keep. They claimed to be consistently working on our websites over the last few years and charged us $1500 per month, when in fact after initial set up, the websites were not being worked on, not updated, not monitored and are to date a complete mess. We tried to contact our Account Manager repeatedly to discuss and resolve the issues and she would not answer calls or emails. We asked for refund and did not hear back. The “attempt to clean up the mess guy” then called only recently and tried to do the hard sell on us to keep our business/cash flow. He made unapologetic excuses for the poor performance of the company, which only confirmed to us that we should have never hired Surefire Local in the first place. We are still trying to get a refund for months of non performance and still trying to officially cancel our accounts with them so we can move on to a more ethical company. They do not make the cancellation process easy as they want to continue to take your money for as long as they can. Potential consumers - the reviews are all telling as to why you should not do business with SureFire Local!
Maxi
GBPremium Plan is a SCAM Surefire's Local Sales Team promised us a lot. We signed up for the 3-month contract and they said we would be getting all of these amazing benefits, like content publishers who are ready to publish articles on our site every two weeks! But it didn't work out that way because after 2 months there was still nothing published nor had any search engine optimization been done. PPC Ads were not launched after 2 months which is what I specifically asked about Digital Marketing Strategist is a joke! I never even had a call with a marketing strategist, only with the account manager! They have been avoiding us for months. We sent a cancellation ticket and they didn't respond, so we stopped using the software after 2 month because it obviously doesn’t work if you can't even get in touch with them! Also our contract lasts no longer than 3 months—how did three turn into six? This is highway robbery as far as I'm concerned since clearly this company has no intention of honoring its commitments