Michelle Jerome
GBDO NOT USE THIS COMPANY Consumers beware - Don’t hire SureFire Local! The company made promises they did not keep. They claimed to be consistently working on our websites over the last few years and charged us $1500 per month, when in fact after initial set up, the websites were not being worked on, not updated, not monitored and are to date a complete mess. We tried to contact our Account Manager repeatedly to discuss and resolve the issues and she would not answer calls or emails. We asked for refund and did not hear back. The “attempt to clean up the mess guy” then called only recently and tried to do the hard sell on us to keep our business/cash flow. He made unapologetic excuses for the poor performance of the company, which only confirmed to us that we should have never hired Surefire Local in the first place. We are still trying to get a refund for months of non performance and still trying to officially cancel our accounts with them so we can move on to a more ethical company. They do not make the cancellation process easy as they want to continue to take your money for as long as they can. Potential consumers - the reviews are all telling as to why you should not do business with SureFire Local!
Wanda A
GBThe absolute worst company very… The absolute worst company very dishonest and Thiefs do not do business with this company, you will be very sorry very ver unethical people to deal with. If you want to fix the issues with the bad reviews please refund the money that you stole from me and I will stop writing the bad reviews. Whether I was a customer a few years ago or not it’s not the issue here. The fact is that you stole from me and from a lot of customers and time does not fix bad ethical behaviors because it’s obvious that your company has no ethics. If you want to start changing the first step is going the right thing and that would be reversing your bad behavior. I’ve been in business for 6 years 4.9 star reviews because of 2 fake reviews in 6 years. Look at your reviews and how many people have put a bad review but not only that look at the consistencies of the review they all complain about your ethical and moral values. Refund my money that you stole and this will be the last review that you will see.
Melissa Adinolfi
GBTried getting my platform to work for… Tried getting my platform to work for my business but when it was not working properly for me I asked for cancellation. Never received an invoice but they continued to charge me for a year. What a scam. No freeze or cancellation ability. Do not trust them.
Thomas maggio
GBOmg these people suck Omg these people suck And they call me 7 times a day saying surefire local then hanging up How stupid and annoying @trustpilot Why when I respond are you sending me to another page to purchase im not interested in purchasing nothing
James Stockton
GBThey are selling you a software not a… They are selling you a software not a service. Your paying a lot of money just to request reviews and send out e-mails and social media post through their system. They do nothing in there "Middle Plan" for SEO optimization. Their key phrase and solution to all your issues is " keep using the platform " it might be better for a big company with a big budget that wants a lead managing CRM. They also trap you in with that 3 month contracted. Way over priced for what they actually do.