Michelle Jerome
GBDO NOT USE THIS COMPANY Consumers beware - Don’t hire SureFire Local! The company made promises they did not keep. They claimed to be consistently working on our websites over the last few years and charged us $1500 per month, when in fact after initial set up, the websites were not being worked on, not updated, not monitored and are to date a complete mess. We tried to contact our Account Manager repeatedly to discuss and resolve the issues and she would not answer calls or emails. We asked for refund and did not hear back. The “attempt to clean up the mess guy” then called only recently and tried to do the hard sell on us to keep our business/cash flow. He made unapologetic excuses for the poor performance of the company, which only confirmed to us that we should have never hired Surefire Local in the first place. We are still trying to get a refund for months of non performance and still trying to officially cancel our accounts with them so we can move on to a more ethical company. They do not make the cancellation process easy as they want to continue to take your money for as long as they can. Potential consumers - the reviews are all telling as to why you should not do business with SureFire Local!
James Stockton
GBThey are selling you a software not a… They are selling you a software not a service. Your paying a lot of money just to request reviews and send out e-mails and social media post through their system. They do nothing in there "Middle Plan" for SEO optimization. Their key phrase and solution to all your issues is " keep using the platform " it might be better for a big company with a big budget that wants a lead managing CRM. They also trap you in with that 3 month contracted. Way over priced for what they actually do.
Thomas Marcotte
GBSince August of 2023 I have increased… Since August of 2023 I have increased my business revenue inflow by 823k at an average of a 24 % increase of business per month and I hopefully before summer time should be over a million dollars of revenue in a 8/9-month span. I am super grateful for the service Surefire Local has done for me.
Todd Johnson
GBThis company has been GREAT This company has been GREAT! The reviews do not reflect the service. I own a roofing company in Michigan and have doubled my revenue.
Ken Yamashiro
GBDon’t be fooled by paid reviews. Don’t be fooled by the incentivized and paid reviews. This “team” made false promises of what they were going to deliver. Three months in and I’m about to have to call my bank to dispute several charges that they continue to make to my account, even though I called and emailed asking to resolve it separately. Sean was my nonexistent “account manager” and Amanda was the “website lead.” Again, I advise this company to either make things right with an unsatisfied customer, or just stop trying to fool people altogether with a very basic software and no customer service. Don’t be fooled by the PAID reviews.