Do not buy - Very Cheap! Customer service is good. Very cheap saddle and the moderator won't post any real reviews on their website about the saddles. There were post that said that the saddle was high quality like a $2,000 saddle. Not TRUE! This saddle is made in India. Very cheap!!!!!!! The worst part is if you don't like it shipping will cost you $115 to return. The saddle does not fit any horses properly. It is cheap leather, very stiff, dry and cracking. They spray the saddle with a shiny lacquer. Because the saddle does not fit the horse properly it tends to throw the rider forward when riding. Not very secure like a saddle should be. You are better off spending the money on a good used quality saddle. UPDATE 7/18: Customer service reached out to me and sent me a shipping label to pay for the shipping. I was impressed with how their customer service handled my dissatisfaction. I would suggest before you purchase actually speak with someone in sales. I updated my 1 star to a 3 star because of their customer service but the product is still not a well-made saddle.

You get what you pay for, if you know what you need. You get what you pay for. This is meant for more novice horse riders or experienced riders. It’s the quality you expect for a saddle this price, and It’s easy on the wallet especially when I dont want to spend over a $1000. Just needed a good saddle for a horse I’ve been working, he’s average size so I got a full quarter bar and it fit like a glove. Got it real fast too

This company is a scam do not order… This company is a scam do not order anything from them! I sent him money for a Saddle he says he cannot receive the money because his PayPal account has been suspended. I have talked to PayPal several times, this information is not correct, so I have confronted him and now he is not even returning my call or message. I am out of my money and a saddle!

I ordered a western close contact… I ordered a western close contact saddle sept.2019, knew it was made in india, 1st mistake. The saddle was nice looking , weight was what I needed at 24#'s. The saddle had a shiny finish, very stiff especially the fenders. I have been trying to soften this "leather" so I can ride it. No luck getting the fenders to bend. I've used multiple saddle softer, used saddle soap, then needs foot oil. Yes, I oiled front, back,sides multiple times over the last few months. The only way I could get the stirrups to turn was almost brute force, then a broom handle for multiple days, then having to do it again after 4-5 days. Will not stay in place. I rode in it the last 2 days, but the stirrups aren't staying in place. Can't bend the fenders to put over horn!!! I have contacted saddleonline 2 x's. I've done what they recommended, no help. I even went to my saddle guy, nothing has worked. Not a happy camper, probably will not use, so stuck with it.

Love Love Love Love love love my new All purpose set. Ordered my saddle on Friday and had it on my horse on Tuesday. They saddle fits like a dream and it so comfy. I was surprised to see how nice the whole set is. I loved the braided leather reins and the bit attachment. Generally when you buy package the bridle and the reins are not the best. That is not the case with saddleonline. Top notch quality and speedy shipping.