Extremely happy Extremely happy My saddle arrived in 4 days in excellent condition. It fits my mare perfect(Arabian tree) its extremely comfortable and sturdy. For the price it is excellent. I am extremely happy with saddlesonline and my purchase. Will definitely shop again!

Do not buy - Very Cheap! Customer service is good. Very cheap saddle and the moderator won't post any real reviews on their website about the saddles. There were post that said that the saddle was high quality like a $2,000 saddle. Not TRUE! This saddle is made in India. Very cheap!!!!!!! The worst part is if you don't like it shipping will cost you $115 to return. The saddle does not fit any horses properly. It is cheap leather, very stiff, dry and cracking. They spray the saddle with a shiny lacquer. Because the saddle does not fit the horse properly it tends to throw the rider forward when riding. Not very secure like a saddle should be. You are better off spending the money on a good used quality saddle. UPDATE 7/18: Customer service reached out to me and sent me a shipping label to pay for the shipping. I was impressed with how their customer service handled my dissatisfaction. I would suggest before you purchase actually speak with someone in sales. I updated my 1 star to a 3 star because of their customer service but the product is still not a well-made saddle.

Excellent customer service Ordered this saddle on Wednesday and received in Canada on The following Tuesday. I personally called the company looking for a specific size that I did not see on the website . Christine texted me that they have found exactly what I was looking for and also sent me a picture, just to make sure this was what I was looking for, EXCELLENT customer service. Went above and beyond !!!!

After a Little Due Diligence, I’ll Pass I have researched and live-chatted with this company. Most of the credible reviews have been negative. A few of the glowing, over-the-top, positive reviews appear shady, with poor grammar and syrupy-sweet comments....

Terrible company and terrible quality Terrible company and terrible quality! My saddle arrived totally flat and malformed. They would not return without me paying shipping so I had to file a credit card dispute. The saddle was shipped flat and the saddle arrived looking completely flat and of course too wide. There is only one person working in the office and she is rude. Total waste of money, bad quality, no way it will fit your horse. That saddle wouldnt even fit a draft horse. Don't believe all the fake positive ratings.