Great VoIP alternative for Telephone Surveys We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.

There is no support at all There is no support at all, I tried to contact them several times to understand the reason why my business account was blocked. However, they never reply to me for weeks!

Good choice for a phone I've been using Toky for almost a year. Nice phone, works reliably, their support team is awesome!

Gustavo is world class customer service at Toky I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.

Absolutely terrible customer support… Absolutely terrible customer support offered by this company. When you report something is wrong, they don't believe you. They try making you tired by making you perform multiples tests instead of looking into the issue.