Toky support team is the best support… Toky support team is the best support team ever. These guys send a response in just seconds. Are always available for every customer. I'd been testing other platforms and sometimes I have to wait to Monday to receive a response. In toky, you receive answer immediately.

Great VoIP alternative for Telephone Surveys We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.

Never heard back We tried several times to get a response from sales - they just don't reply. I wonder how you can do business with them...? So I would certainly be very hesitant to do business with Toky. I would assume the support is not 1st class if you can't even reach someone from sales, whatever you try. We signed up with Cloudtalk instead and are quite happy with it so far. And hey - they respond!

Been using Toky for multiple businesses… Been using Toky for multiple businesses for over 3 years. The system is great, the support is great and they continue to make improvements all the time.

Gustavo is world class customer service at Toky I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.