Ahmed Anwar
EGThere is no support at all There is no support at all, I tried to contact them several times to understand the reason why my business account was blocked. However, they never reply to me for weeks!
Erik Olsvik
NOEasy of use We use Toky for political meetings with 200 attendees that watch a live stream. We use MyMeet.no as our speechlist and digital meeting software, and when a delegate needs to speak he adds himself to the speechlist in MyMeet, and the Toky operator sees that, and use the Toky excellent powerdialer. Its easy to import the delegate data to Toky and easy to delete the data after meeting due to GDPR. Overall Toky is perfect solution for our political meetings when people can`t meet each other.
Phil
CHNever heard back We tried several times to get a response from sales - they just don't reply. I wonder how you can do business with them...? So I would certainly be very hesitant to do business with Toky. I would assume the support is not 1st class if you can't even reach someone from sales, whatever you try. We signed up with Cloudtalk instead and are quite happy with it so far. And hey - they respond!
Irina
ESVERY GOOD SERVICE!!! We switched our conventional lines to Toky a month ago and the service is fantastic. The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish. I think that any integration that TOKY has in the future will be good, and that the interactions they have now are fantastic. We are really very happy. My overall experience is very satisfactory, to name a few! maybe the sound quality is sometimes a little lower. But I understand that it will depend on mobile coverage, so I don't blame it on Toky. The rest is very good service and at a very good price. The support (Arjan) is impeccable and is always attending to changes that we have needed. Highly recommended!
Christabelle Boateng
GBFriendly and helpful support The Toky support team (especially Arjan) are always on hand to help with any problems that arise and make sure that they are resolved in a timely manner. Overall, I'm really happy with the service provided and already benefitting from new features they are developing!