Toky

Lytton Avenue 530, 94301, Palo Alto, United States
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3.90
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

10.00%

1

20.00%
About Toky

Toky is a full-featured Business Phone System that allows your customers and team to communicate efficiently, you just need a good internet connection. With virtual phone numbers from around the world, make yourself available no matter where your company is located. Integrate your CRM and business tools seamlessly, so you can call your customers with a single click and automatically log the details of every call. Take advantage of features such as call recordings, voicemails, SMS, Speech to text, WhatsApp Business, Call Monitoring and Multi-level IVR with affordable rates and proven reliability.

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Christabelle Boateng
GB

Friendly and helpful support The Toky support team (especially Arjan) are always on hand to help with any problems that arise and make sure that they are resolved in a timely manner. Overall, I'm really happy with the service provided and already benefitting from new features they are developing!

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Olaf Oseguera
MX

Great VoIP alternative for Telephone Surveys We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.

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Mona
GB

Absolutely terrible customer support… Absolutely terrible customer support offered by this company. When you report something is wrong, they don't believe you. They try making you tired by making you perform multiples tests instead of looking into the issue.

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Jhon Villalobos
CO

Toky support team is the best support… Toky support team is the best support team ever. These guys send a response in just seconds. Are always available for every customer. I'd been testing other platforms and sometimes I have to wait to Monday to receive a response. In toky, you receive answer immediately.

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James
GB

Gustavo is world class customer service at Toky I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.

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