Phil
CHNever heard back We tried several times to get a response from sales - they just don't reply. I wonder how you can do business with them...? So I would certainly be very hesitant to do business with Toky. I would assume the support is not 1st class if you can't even reach someone from sales, whatever you try. We signed up with Cloudtalk instead and are quite happy with it so far. And hey - they respond!
Irina
ESVERY GOOD SERVICE!!! We switched our conventional lines to Toky a month ago and the service is fantastic. The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish. I think that any integration that TOKY has in the future will be good, and that the interactions they have now are fantastic. We are really very happy. My overall experience is very satisfactory, to name a few! maybe the sound quality is sometimes a little lower. But I understand that it will depend on mobile coverage, so I don't blame it on Toky. The rest is very good service and at a very good price. The support (Arjan) is impeccable and is always attending to changes that we have needed. Highly recommended!
Dave Allen
NPBEST VOIP PROVIDER!!! HIGHLY RECOMMENDED!! It's been more than 1 years I had been using toky for myself and my sales team. We all are happy with team of toky and their services. Toky really helped me to run my business in smooth way. I used it for international calls, sms, call recording and dealing with clients from overseas using local numbers and everything is so nice. the call quality, 24 hours support and amazing software to use which is so easy. I highly recommed toky to all the people . thank you so much for providing such a great services.
James
GBGustavo is world class customer service at Toky I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.
Artur perepelkin
ESGREAT ALL WAY ROUND Prices - Very good Platform - Excellent, easy to use and lots of integrations + supports WhatsApp API Customer Support - Magnificant, replies are fast and on point. It feels like you have a personal concierge just for your account to attend to any need or any sort of question. Incredible