Tricia Johnson
GBWorld class customer service World class customer service: responsive, timely, extremely helpful! Our coaching business has personally used Toky for years and we recommend it to all our clients.
Ahmed Anwar
EGThere is no support at all There is no support at all, I tried to contact them several times to understand the reason why my business account was blocked. However, they never reply to me for weeks!
Phil
CHNever heard back We tried several times to get a response from sales - they just don't reply. I wonder how you can do business with them...? So I would certainly be very hesitant to do business with Toky. I would assume the support is not 1st class if you can't even reach someone from sales, whatever you try. We signed up with Cloudtalk instead and are quite happy with it so far. And hey - they respond!
Mona
GBAbsolutely terrible customer support… Absolutely terrible customer support offered by this company. When you report something is wrong, they don't believe you. They try making you tired by making you perform multiples tests instead of looking into the issue.
CYM
IDSatisfied customer Good customer service, nice VOIP solution at a reasonable cost. Could use a few more features (like callback functionality would be nice). But overall it does what it's supposed to.