World class customer service World class customer service: responsive, timely, extremely helpful! Our coaching business has personally used Toky for years and we recommend it to all our clients.

Toky is one kind of tools that helped… Toky is one kind of tools that helped us to connect with our multinational customers coming from overseas. I also really appreciate for their CS team that always responsive to our questions and helped us in such a timely manner. Keep up the good work!

Is Toky out of business? Is Toky out of business? Registering on their website seems impossible. You'll get the message: "We’ll check the info you’ve provided for us, and you’ll be receiving an email to fully activate your account shortly." But nothing will show up in the inbox. It has been weeks now.

Absolutely terrible customer support… Absolutely terrible customer support offered by this company. When you report something is wrong, they don't believe you. They try making you tired by making you perform multiples tests instead of looking into the issue.

Great VoIP alternative for Telephone Surveys We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.