Toky

Lytton Avenue 530, 94301, Palo Alto, United States
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3.90
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

10.00%

1

20.00%
About Toky

Toky is a full-featured Business Phone System that allows your customers and team to communicate efficiently, you just need a good internet connection. With virtual phone numbers from around the world, make yourself available no matter where your company is located. Integrate your CRM and business tools seamlessly, so you can call your customers with a single click and automatically log the details of every call. Take advantage of features such as call recordings, voicemails, SMS, Speech to text, WhatsApp Business, Call Monitoring and Multi-level IVR with affordable rates and proven reliability.

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Olaf Oseguera
MX

Great VoIP alternative for Telephone Surveys We worked with a couple of other VoIP alternatives during the pandemic, but Toky turned out to be the most reliable one, and even cheaper than some alternatives (since they don't charge unless someone picks up). Overall great. The API is a bit better that other as well, but the customer service chat is kind of hard to find some times.

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Irina
ES

VERY GOOD SERVICE!!! We switched our conventional lines to Toky a month ago and the service is fantastic. The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish. I think that any integration that TOKY has in the future will be good, and that the interactions they have now are fantastic. We are really very happy. My overall experience is very satisfactory, to name a few! maybe the sound quality is sometimes a little lower. But I understand that it will depend on mobile coverage, so I don't blame it on Toky. The rest is very good service and at a very good price. The support (Arjan) is impeccable and is always attending to changes that we have needed. Highly recommended!

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Russell C.
CA

Great platform! Great platform! What I liked most were the cost, features, integrations, and app. We were able to finally get rid of our office phones. If you decided to go with Toky you won't be disappointed.

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James
US

Gustavo is world class customer service at Toky I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.

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Christabelle Boateng
GB

Friendly and helpful support The Toky support team (especially Arjan) are always on hand to help with any problems that arise and make sure that they are resolved in a timely manner. Overall, I'm really happy with the service provided and already benefitting from new features they are developing!

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