SAHULA DIAZ
GBGreat customer service and fast… Great customer service and fast shipping. I was also able to get discounts which didn't hurt. 🙌
John Yoon
GBPoor customer service Poor customer service. Ordered items from the Quick ship list (3-day turnaround). 24 days later, still only half fulfilled. No email, no update. The website is atrociously bad. No ability to edit cart quantities, claim merchperks. Off the shelf e-commerce packages are better. They need a new logistics manager, customer service manager, and web developer.
Amanda Mayhew
GBExceeded Expectation Easy to work with, pricing was fair, and quality exceeded expectations
JKT JKT
GBAvoid Merchology at all cost Avoid Merchology at all cost. The dates they advertise to ship out your items aren’t even close. I placed an order which was reported to be “in production” and over a month later when I called to inquire about the order, was informed that they had not even started it yet.
Alicia Kearns
AUWhat a disaster of a business model and service What a disaster of a business model, each representative has a 10-second memory and it seems you need to reintroduce yourself with every new email. They have limited to no stock and took 2,5 weeks to simply get a sales person in touch for a repeat order. TOTAL. NIGHTMARE.