Merchology

121 Cheshire Lane N, 55305, Minnetonka, United States
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2.25
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

15.00%

1

55.00%
About Merchology

Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. There’s a reason why Merchology is a leading source of custom merchandise. Every part of our process is founded upon and supported by data. From logo-branded apparel, outerwear, and uniforms, to corporate gift ideas and promotional items that people actually want to keep; we have the company merch system down to a science.

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Joseph Picco
GB

Great Job Team All the items came quickly and as expected. I also want to shout out Customer Service Specialist Mandy B. I needed an item next day and it inadvertantly had a ground label created. She quickly called the warehouse and confirmed it had not gone out. She updated the shipping and I got it in time. Great job Mandy!!!

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Jodey Shepherd
GB

Ordered 12 hats Ordered 12 hats, which was minimum purchase. Had a hard time finding my boyfriends favorite hats, in his size, so I just wanted the hats, no logo or anything. They said they couldn’t do it. I literally was paying their normal price and all they had to do was box and ship. Ultimately had to cancel the order. Very weird experience.

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Alicia Kearns
AU

What a disaster of a business model and service What a disaster of a business model, each representative has a 10-second memory and it seems you need to reintroduce yourself with every new email. They have limited to no stock and took 2,5 weeks to simply get a sales person in touch for a repeat order. TOTAL. NIGHTMARE.

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David
GB

Never again One star only because I can't give zero. I placed an order on Nov. 23 and was told I would hear from a Merchologist within 24 hrs and given an expected shipment date of Dec 3. On Dec 18th I still have not heard from a "Merchologist" and have no expected shipment date. They do not answer their phones and you can get no answers. The only communication I receive from them are emails soliciting more orders -- nothing about the order that I placed nearly a month ago.

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Eddy Estrada
GB

Worst experience I can remember Worst experience I can remember. Customer Service did not resolve my issue or the mistake they made. They could not even tell me what products they had available. I will not do business with this company again.

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