customer
GBCustomer Service is non existent I had my bank card changed due to fraud and later still managed to take a payment from the new one the day it went live. I immediately asked for it to be cancelled since I’m quite sensitive to account fraud now and they refused & came across very dodgy. I asked for some follow up customer service and you just get pre written phrases, and absolutely zero actual help. Don’t bother with later-there are much better services out there that offer actual customer service & have much less aggressive terms. The service itself is average and has been overtaken by others. For the Later customer service team response: if you’d like me to change my review, refund the unused month you’ve stolen from my account.
rudyboo
GBI’m very disappointed in Later I’m very disappointed in Later. Used them successfully for many years then updated to the annual plan and suddenly NOTHING works - I’ve spent hours trying to trouble shoot the app after scheduling in a month’s worth of posts with NOTHING posting. To top it off when I attempt to contact help Im now told I can only access the AI “assistant” or the Faq. Theres no way to get support on my plan. They clearly don't care about their customers and Im incredibly disappointed.
Kaito
GBAn obsolete tool An obsolete tool. You are better of using native scheduling tools within the social media platform. There is not a one-size-fits-all solution for the current trend of social media. You need to treat each platform differently to optimize for growth. Facebook and Instagram also favors native posts over those posted via third-party scheduling tools.
Louis Nas
FRThe best scheduling tool! To me, Later is simply the best scheduling tool! - It's really user-friendly and everything is clear and easy to find! - Scheduling is both easy and accurate, and you can edit posts thoroughly! Besides, their linkinbio tool for Instagram is very useful! - There are several cool video tutorials and other resources to walk you through the different aspects of the platform. - All this and so far I'm only using the free version! And their paid versions are really affordable! Bottom line, it's the best value for money you can get!
Scott
GBThis app is junk This app is junk. It doesn't work as it should. It didn't post 3 scheduled posts of mine. Any basic feature like hashtags is the higher price. Also it would disconnect from my Instagram account after I used it everytime.