Didn't send out newsletter then refused refund I booked a newsletter with a few companies. Funded.Today being one of them. I booked everything with them and sent the required access for my kickstarter project. I sent followup requests when the project launched and never heard back from the Funded.Today Team. I sent an email about 5 days after launch asking for a refund and then they proceeded to tell me that they don't do refunds even though the service wasn't even attempted to be delivered. He then went to explain that there's multiple companies under the same umbrella which essentially use the same resources and end up charging you twice. This was not disclosed so I wanted to get a refund and didn't want to work with them. They then basically told me to go away and refuse to do a refund. I'm also filing a police report against them.

I never thought that ignoring customers was a successful business strategy. I paid this company $2,500 to help my Kickstarter campaign and all I got out of it was two 20 minute phone calls and a 71 page manual which was not relevant to my needs. Don't trust this company.

The cashback program is not working at… The cashback program is not working at all. I registered for the cashback program and shared the link on a post that had thousands of views, and the system did not report any clicks.

Awesome experience- They always delivers! It's always great to work with the Funded Today team. They always deliver when needed the most! Great experience & good job guys! When our campaign got stagnated, they gave the required push which managed to earn it over $50,000!

Empty promises Perhaps the worst marketing agency I worked with.