Didn't send out newsletter then refused refund I booked a newsletter with a few companies. Funded.Today being one of them. I booked everything with them and sent the required access for my kickstarter project. I sent followup requests when the project launched and never heard back from the Funded.Today Team. I sent an email about 5 days after launch asking for a refund and then they proceeded to tell me that they don't do refunds even though the service wasn't even attempted to be delivered. He then went to explain that there's multiple companies under the same umbrella which essentially use the same resources and end up charging you twice. This was not disclosed so I wanted to get a refund and didn't want to work with them. They then basically told me to go away and refuse to do a refund. I'm also filing a police report against them.

I will hire them again!!! FT is the best and the most experienced crowdfunding partner you may want to have. The team is very professional and will keep you in touch during the collaboration. They helped us raise $7000 in 2 days. Remember, they do not do magic and sell your rubbish. Your product sells for itself, they know the best way to expose and show off your product. I see a lot of negative reviews from "entrepreneurs" claiming they were robbed. Do you for real think a company can fool thousands of project creators? Fix your final product. Try to understand they do the same job for eveyone, they can not tell you if your product sucks or not. I saw a lot of weird stuff on Kickstarter raising millions of $. You sign a contract with them, every risc is shown and clearly explained.

Got a good product? Use them and you will definitely get good result! I was hesitant to use Funded Today at first as there were some bad reviews on some online websites. However, after speaking with their sales manager(Jordan). I've changed my mind completely, he is very friendly, helpful and professional. He showed me some examples of other campaigns and how much they helped to raise. I am quickly convinced and proceed to go with their email list service. I am very pleased with the result, the email list brought in over 100 backers and approximately $6k in funding which result in a good ROI. I will highly recommend their email and cashback services as it would definitely work if you have a good product!

The cashback program is not working at… The cashback program is not working at all. I registered for the cashback program and shared the link on a post that had thousands of views, and the system did not report any clicks.

I never thought that ignoring customers was a successful business strategy. I paid this company $2,500 to help my Kickstarter campaign and all I got out of it was two 20 minute phone calls and a 71 page manual which was not relevant to my needs. Don't trust this company.