Roshini - deserves a bonus! There have been ups and a couple of glitches, but some team member inparticular have been outstanding. Roshini is a real credit to her organization and deserves a huge recognition for this. Thank you for always going the extra mile straight away, especially when I've found it hard to even get through to other support people.

An awesome CRM system Fresh works is an amazing system which allows you to track your projects from lead stage through to the opportunity. It's 100% accuracy makes sure you never miss out on following up a project which is an essential part of the sale. this is a system that all businesses should invest in. "It's faultless"

Very helpful tool with a good support team We have been using Freshsales for about 8 months. Very helpful tool. We can do almost everything with it, and they're always within reach to help out. Also willing to take things into consideration and make certain changes. Very nice tool, support team and experience.

1. Good system; less errors 1. Not able to upload images in the email body. 2. Mail ends up in spam sometimes when sent through CRM 3. Other team members deal reflects in my dashboard (though I don't have rights) 4. Helps me in next actionable; plan/ strategize my deals roadmap 5. Forecast (Good vision) 6. Excellent for data management 7. Include some AI/ML techniques better experience

I am still a customer, but, for how long? I am still a customer, lack of reliability, errors with the basic email desing (sixe of letters, lines, sice of images), at the point of being scared of sending emails. I had 4 meetings, none of them solved the issue, now they request for a 5th, lets see ... each meeting with a different person... so I have to start, restart and restart Later I use the function "customer journey" and they block the emails despite I have a bigger plan for security reasons that still I need to be explained Now they recommend to copy the journey and to restart, but I have the problem that I have to do manual controls to avoid 27 people do not receive the email twice ... Tired of loosing my time, but still trying as I spent more thatn 100 hours learning