Signed up for this and found it was not… Signed up for this and found it was not suitable for what I needed. I paid $53 for this and promptly unsubscribed once I realised the features did not fit my needs. I did not use it, asked for a refund (even a partial one) and was refused. Very poor customer service. Avoid if at all possible.

They don't give refunds Signed up for a month, paid £40 and figured it was useless after an hour - requested a refund and was told it didn't meet their 'refund policy'. Total scam of a company. Any reputable saas company would happily refund if you found the product to be unsuitable after such short use. Terrible

Insanely Bad at Latin American Surnames The platform hasn't bothered to localize for the second-most widely language spoken in the world. I'm going to say this one time: in Spanish-language naming conventions, the FIRST SURNAME IS MORE DEFINITIVE THAN THE SECOND SURNAME. That means if you are looking for Juan Gonzalez Cortes's emails, guessing Juan Cortes is going to get you nowhere. Can't believe I paid 60 bucks for this. At least stop docking our credits for these bunk results.

Subscription is NOT really helpful We started using RocketReach around the start of the year to add to our recruitment platforms. At first, we are very excited to use it since we were promised to get contact details (phone numbers and emails) for potential candidates. Turns out most of it is not working or with no contact information at all. The subscription is not cheap so when we decided that this is not really working for us, we tried to cancel it but they refuse to give a refund.

Mis-sold me a product based on lies and… Mis-sold me a product based on lies and then attempted me to strong arm me into a different plan for another couple thousand dollars. Stay far away.