Damaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.

Spreetail The company do not send out what you order. Do not order anything from them on Amazon! The company is unprofessional and are ripping people off especially Amazon who have to refund on their behalf. They use Hermes which are the worst courier company in the U.K. They dump parcels anywhere and lie and say handed to the customer. Citizens get rid of these companies and don’t support them.

Bought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.

Swimming Pool This is the worst shipping company thus far. I originally ordered my 1st pool off Walmart only for Spreetail to say it was a lost label. They sent a 2nd replacement and again a lost label. Now here I am on my 4th replacement without any indication on why my order has not gotten picked up by FedEx. I am beyond pissed and will be pushing this higher because now this is ridiculous!

Outstanding unrivalled customer service… I received a water butt ordered through Amazon from Spreetail There were parts missing and after contacting them, they gave me a refund so that I could buy parts elsewhere, which I was disappointed about and thought they should have made it easier for me, by sending replacement parts They then have refunded me in full and sent replacement parts I cannot fault them, they have bent over backwards to make me happy and preserve their outstanding customer service reputation Richard