Barbara Sciarappa
GBOne star is too good for this company One star is too good for this company. Ordered a shed yesterday. Paid n full and received my order confirmation. Spreetail much have listed the wrong price so they contacted eBay and lied saying I canceled the order. Tried reaching out to manager. They could care less. Beware FALSE ADVERTISING. Refunding for something you didn’t ship does not sound like a remedy to me. I wish I had seen all these other reviews before I placed my order. Seems like this company is very bad business practices and does not care about customer service. Just another sale or not
Anthony
GBThey mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.
Tanya Cardwell
GBDamaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.
Tessa Tagle
GBVery disappointed with this company!! Very disappointed with this company. Ordered a pool that was in stock when I paid. In stock when they took the money out of my account. And then received the wrong pool. Kindly returned that one as requested completely unopened when called to discuss receiving the proper pool. Now they are all of a sudden out of stock and I can’t get the item at all plus have to wait 3-5 business days to receive my refund therefore leaving me unable to purchase another one in time for my child’s birthday party. He’ll be very disappointed to not have the pool he picked out for his party. Very disappointed. Will avoid all ordered through this company.
Richard Stinton Ilkley Yorkshire
GBOutstanding unrivalled customer service… I received a water butt ordered through Amazon from Spreetail There were parts missing and after contacting them, they gave me a refund so that I could buy parts elsewhere, which I was disappointed about and thought they should have made it easier for me, by sending replacement parts They then have refunded me in full and sent replacement parts I cannot fault them, they have bent over backwards to make me happy and preserve their outstanding customer service reputation Richard