They mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.

Bought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.

The incompetence is strong here The incompetence is strong here. Sent wrong item, extremely wrong. Contacted Target (purchased from target.com) who then had to contact Spreetail. Spreetail sent label #1 for return. This is a large, 83lb box that I cant simply drop off somewhere. Label 1 had a 4 pound limit. Not gonna work. Contacted Target again, who then had to contact Spree again, who then again sent out a different label #2. This label was declared unable to be picked up by fedex due to how spreetail created the label. Genius. Contact Target again, who contacted Spree again. They sent label #3 with a....FOUR pound limit again! How hard is it to send a correct label with the correct weight thats able to be picked up by a shipping company? Apparently, its pretty hard. Filed CC dispute and Ill never order anything that lists this company again. Ill tell every single person I know, to never order anything that involves Spreetail in any way. ETA: Email requesting more info (order # and real name) completed and sent back 3/15/24 ETA 2: 3/20/24 Never heard a word from Spreetail since submitting the requested additional info. Not surprised. ETA 3 4/10/24 Still fighting this, Target tried to get me another shipping label to get the wrong item shipped back, stating Spreetail would send last night. Never received. Spreetail also LIED to my CC company and stated I had received the "correct item in good condition". Liars and crooks. Are these type of reviews you get really worth the $170 you've stolen from me and who knows how much from others?

Desde el 19 de enero recibí un Sheds… Desde el 19 de enero recibí un Sheds con la pieza del techo dañada y no cumplen con el cliente ,tenga cuidado !!!!! Todo bien hasta que tengan que responder por algo dañado ,estamos en abril y aquí esperando desde el 19 de enero ,abusadores un Sheds de 1000 dólares Since January 19 I received a Sheds with the roof piece damaged and they do not comply with the customer, be careful!!!!! Everything is fine until they have to answer for something damaged, we are in April and here we have been waiting since January 19, abusers for a Sheds of 1000 dollars

One star is too good for this company One star is too good for this company. Ordered a shed yesterday. Paid n full and received my order confirmation. Spreetail much have listed the wrong price so they contacted eBay and lied saying I canceled the order. Tried reaching out to manager. They could care less. Beware FALSE ADVERTISING. Refunding for something you didn’t ship does not sound like a remedy to me. I wish I had seen all these other reviews before I placed my order. Seems like this company is very bad business practices and does not care about customer service. Just another sale or not