Bought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.

Desde el 19 de enero recibí un Sheds… Desde el 19 de enero recibí un Sheds con la pieza del techo dañada y no cumplen con el cliente ,tenga cuidado !!!!! Todo bien hasta que tengan que responder por algo dañado ,estamos en abril y aquí esperando desde el 19 de enero ,abusadores un Sheds de 1000 dólares Since January 19 I received a Sheds with the roof piece damaged and they do not comply with the customer, be careful!!!!! Everything is fine until they have to answer for something damaged, we are in April and here we have been waiting since January 19, abusers for a Sheds of 1000 dollars

I bought a $1300+ pool from the company and there's a hole!!! I bought a $1300+ pool from the company. After spending hundreds of dollars to bring in a truck load of dirt, spending the weekend building the pad, setting up the pool and filling a 12x25x4.4 pool with another couple hundred dollars worth of water the pool has a hole on one side! I called the company and they said they would send me a new liner. Great, problem solved, great resolution right?!? No, I then get a message saying they don't have a liner and they can reimburse me a couple of hundred dollars for me to try and find a replacement liner elsewhere instead. What is that going to do? I'm into this pool about $2000 and an awful lot of work!!! This is unfair and ridiculous! How can a company that sells the product not have a replacement part for their own product? DO NOT purchase a pool from this company because they are a bunch of liars and their business ethics are non existent!!! I am extremely disappointed, angry and frustrated and so are my grandkids! Definitely not worth the time and money!!! If I could have given them 0 or no stars on this review I would have 😡😭

They mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.

Damaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.