Damaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .

They mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.

One star is too good for this company One star is too good for this company. Ordered a shed yesterday. Paid n full and received my order confirmation. Spreetail much have listed the wrong price so they contacted eBay and lied saying I canceled the order. Tried reaching out to manager. They could care less. Beware FALSE ADVERTISING. Refunding for something you didn’t ship does not sound like a remedy to me. I wish I had seen all these other reviews before I placed my order. Seems like this company is very bad business practices and does not care about customer service. Just another sale or not

Spreetail The company do not send out what you order. Do not order anything from them on Amazon! The company is unprofessional and are ripping people off especially Amazon who have to refund on their behalf. They use Hermes which are the worst courier company in the U.K. They dump parcels anywhere and lie and say handed to the customer. Citizens get rid of these companies and don’t support them.

Bought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.