Mary Ellen Leone
GBReceived an item addressed to my… Received an item addressed to my address in my mother’s name. We never ordered this item and when I contacted the company to inquire why it was sent, I was given instructions to put in a fraud claim on my credit card. As I said over and over, we were not charged. This item just showed up, on a Sunday, from FedEx. A baby pool for infants 1-3 addressed to a 75 year old woman with a traumatic brain injury. Unfortunately, this company seems to not understand and appears to not have any records on items they ship out.
Allison Kreinbrink
GBI ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.
Ronald Carsboult
GBDamaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .
Furnitureworks
GBHORRIBLE customer service and even… HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.
Gerald Noyles
GBMy experience with Spreetail LLC I rarely review products that were not acquired through vine purchases. I'm choosing to review this one because after I purchased this speaker, I researched the seller and viewed many negative reviews on their website. Upon reading some of those reviews, naturally I expected the worst upcoming experience in product purchasing. I happy to report that those expectations were not met and everything went smoothly from purchase to usage. (Although the next paragraph contains comments that/if they were negative, they could not be blamed on the seller/shipper of said product, unless they actually manufactured the product.) The sound quality of this speaker is excellent, and the bass is much deeper than the speaker (12" woofer) it has replaced. The quality of sound you get from this speaker is at a great price that's hard to be beat. The installation was very easy for me. Since I was replacing with the exact same size, removal of the old unit's mounting screws and connection wires was all that was needed. Replacement (new set) of the mounting screws was needed because the newer unit's mounting surface was 1/4 inch thicker but everything else fit right into place. Total removal and replacement time was less than 10 minutes. I give this speaker and seller 5+ stars. The speaker is great quality for a decent price. The seller gave an estimated delivery dates and it arrived in a timely manner. Both of those points exceeded my expectations and deserve a positive review from a customer that highlights their excellent work.