I recently bought headphones from them… I recently bought headphones from them through target. When I opened the package it wasn’t headphones, it was a baby car seat cover. It was a huge headache for me to get a refund and they made me wait over 2 weeks to issue my refund. So I thought I was just buying headphones from target, but actually I was buying an extra trip to ups to mail back the car seat cover and then someone else got to hold my money hostage while I waited for them to ‘process’ the return. So just know if you use this company, you will be punished for any mistakes they make. I finally received my refund over 2 weeks after the day I was supposed to receive headphones. *edit - I did contact your customer service through email because even when you received the item back I still was waiting on a refund.The email said they would issue a refund in 3-5 business days. And then when that didn’t happen, I spoke to target who said your policy was up to 10 business days. My point is, none of this was my fault. It’s not like I received headphones and then said “I really don’t like the look of these headphones, they’re ugly, I’m going to return them.” YOU SENT ME A BABY CARSEAT COVER. You sent me the wrong product, and the least you could have done was issue my refund the day the package arrived at your warehouse. My purpose for this review is to let people know of my experience. It was not pleasant, and if it were pleasant, I would still make a review. I tried to do it on Target.com but for some reason my review wasn’t approved.

I ordered an inflatable hot tub from… I ordered an inflatable hot tub from them through Amazon. I was told it would be delivered March 27. Then it jumped to March 29. Now it says April 2. They ship through FedEx, which is notoriously late with packages, especially expensive ones. This company shipped from Nevada, it went to Mississippi and the destination is California. Make it make sense. It's disgusting a big corporation thinks it's ok to take a cheap shipping route to avoid higher costs. They did nothing to rectify the situation. Edit to spreetails reply. I've already got no help from you when trying to get help.

Received an item addressed to my… Received an item addressed to my address in my mother’s name. We never ordered this item and when I contacted the company to inquire why it was sent, I was given instructions to put in a fraud claim on my credit card. As I said over and over, we were not charged. This item just showed up, on a Sunday, from FedEx. A baby pool for infants 1-3 addressed to a 75 year old woman with a traumatic brain injury. Unfortunately, this company seems to not understand and appears to not have any records on items they ship out.

Damaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .

They mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.