This place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!

Swimming Pool This is the worst shipping company thus far. I originally ordered my 1st pool off Walmart only for Spreetail to say it was a lost label. They sent a 2nd replacement and again a lost label. Now here I am on my 4th replacement without any indication on why my order has not gotten picked up by FedEx. I am beyond pissed and will be pushing this higher because now this is ridiculous!

Received an item addressed to my… Received an item addressed to my address in my mother’s name. We never ordered this item and when I contacted the company to inquire why it was sent, I was given instructions to put in a fraud claim on my credit card. As I said over and over, we were not charged. This item just showed up, on a Sunday, from FedEx. A baby pool for infants 1-3 addressed to a 75 year old woman with a traumatic brain injury. Unfortunately, this company seems to not understand and appears to not have any records on items they ship out.

Very disappointed with this company!! Very disappointed with this company. Ordered a pool that was in stock when I paid. In stock when they took the money out of my account. And then received the wrong pool. Kindly returned that one as requested completely unopened when called to discuss receiving the proper pool. Now they are all of a sudden out of stock and I can’t get the item at all plus have to wait 3-5 business days to receive my refund therefore leaving me unable to purchase another one in time for my child’s birthday party. He’ll be very disappointed to not have the pool he picked out for his party. Very disappointed. Will avoid all ordered through this company.

APPALLING CUSTOMER SERVICE APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️ STEER CLEAR