Swimming Pool This is the worst shipping company thus far. I originally ordered my 1st pool off Walmart only for Spreetail to say it was a lost label. They sent a 2nd replacement and again a lost label. Now here I am on my 4th replacement without any indication on why my order has not gotten picked up by FedEx. I am beyond pissed and will be pushing this higher because now this is ridiculous!

Outstanding unrivalled customer service… I received a water butt ordered through Amazon from Spreetail There were parts missing and after contacting them, they gave me a refund so that I could buy parts elsewhere, which I was disappointed about and thought they should have made it easier for me, by sending replacement parts They then have refunded me in full and sent replacement parts I cannot fault them, they have bent over backwards to make me happy and preserve their outstanding customer service reputation Richard

APPALLING CUSTOMER SERVICE APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️ STEER CLEAR

Spreetail The company do not send out what you order. Do not order anything from them on Amazon! The company is unprofessional and are ripping people off especially Amazon who have to refund on their behalf. They use Hermes which are the worst courier company in the U.K. They dump parcels anywhere and lie and say handed to the customer. Citizens get rid of these companies and don’t support them.

HORRIBLE customer service and even… HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.