bespokescarves
GBAPPALLING CUSTOMER SERVICE APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻♀️🤷🏻♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻♀️ STEER CLEAR
Tanya Cardwell
GBDamaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.
Shanna McElroy
GBThis place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!
Tessa Tagle
GBVery disappointed with this company!! Very disappointed with this company. Ordered a pool that was in stock when I paid. In stock when they took the money out of my account. And then received the wrong pool. Kindly returned that one as requested completely unopened when called to discuss receiving the proper pool. Now they are all of a sudden out of stock and I can’t get the item at all plus have to wait 3-5 business days to receive my refund therefore leaving me unable to purchase another one in time for my child’s birthday party. He’ll be very disappointed to not have the pool he picked out for his party. Very disappointed. Will avoid all ordered through this company.
Ronald Carsboult
GBDamaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .