I ordered an inflatable hot tub from… I ordered an inflatable hot tub from them through Amazon. I was told it would be delivered March 27. Then it jumped to March 29. Now it says April 2. They ship through FedEx, which is notoriously late with packages, especially expensive ones. This company shipped from Nevada, it went to Mississippi and the destination is California. Make it make sense. It's disgusting a big corporation thinks it's ok to take a cheap shipping route to avoid higher costs. They did nothing to rectify the situation. Edit to spreetails reply. I've already got no help from you when trying to get help.

HORRIBLE customer service and even… HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.

Damaged Fridge. Customer Experience Team' Absolutely fantastic. I recently bought a new fridge from amazon but on delivery it was badly damaged. Spreetail gave me a full refund and told me to discard the fridge. 10 out of 10 .

APPALLING CUSTOMER SERVICE APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️ STEER CLEAR

This place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!