The incompetence is strong here The incompetence is strong here. Sent wrong item, extremely wrong. Contacted Target (purchased from target.com) who then had to contact Spreetail. Spreetail sent label #1 for return. This is a large, 83lb box that I cant simply drop off somewhere. Label 1 had a 4 pound limit. Not gonna work. Contacted Target again, who then had to contact Spree again, who then again sent out a different label #2. This label was declared unable to be picked up by fedex due to how spreetail created the label. Genius. Contact Target again, who contacted Spree again. They sent label #3 with a....FOUR pound limit again! How hard is it to send a correct label with the correct weight thats able to be picked up by a shipping company? Apparently, its pretty hard. Filed CC dispute and Ill never order anything that lists this company again. Ill tell every single person I know, to never order anything that involves Spreetail in any way. ETA: Email requesting more info (order # and real name) completed and sent back 3/15/24 ETA 2: 3/20/24 Never heard a word from Spreetail since submitting the requested additional info. Not surprised. ETA 3 4/10/24 Still fighting this, Target tried to get me another shipping label to get the wrong item shipped back, stating Spreetail would send last night. Never received. Spreetail also LIED to my CC company and stated I had received the "correct item in good condition". Liars and crooks. Are these type of reviews you get really worth the $170 you've stolen from me and who knows how much from others?

HORRIBLE customer service and even… HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.

My experience with Spreetail LLC I rarely review products that were not acquired through vine purchases. I'm choosing to review this one because after I purchased this speaker, I researched the seller and viewed many negative reviews on their website. Upon reading some of those reviews, naturally I expected the worst upcoming experience in product purchasing. I happy to report that those expectations were not met and everything went smoothly from purchase to usage. (Although the next paragraph contains comments that/if they were negative, they could not be blamed on the seller/shipper of said product, unless they actually manufactured the product.) The sound quality of this speaker is excellent, and the bass is much deeper than the speaker (12" woofer) it has replaced. The quality of sound you get from this speaker is at a great price that's hard to be beat. The installation was very easy for me. Since I was replacing with the exact same size, removal of the old unit's mounting screws and connection wires was all that was needed. Replacement (new set) of the mounting screws was needed because the newer unit's mounting surface was 1/4 inch thicker but everything else fit right into place. Total removal and replacement time was less than 10 minutes. I give this speaker and seller 5+ stars. The speaker is great quality for a decent price. The seller gave an estimated delivery dates and it arrived in a timely manner. Both of those points exceeded my expectations and deserve a positive review from a customer that highlights their excellent work.

Bought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.

I ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.