Allison Kreinbrink
GBI ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.
Tanya Cardwell
GBDamaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.
Furnitureworks
GBHORRIBLE customer service and even… HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.
Shelley
GBBought quantity of 2 items Bought quantity of 2 items. Received only one correct item. Wanted to exchange it and was told I’d receive a return label within 24 hours. Still haven’t received it as of 5 days now. Luckily Walmart refunded my purchase because I bought through Walmart’s website. But I believe VM never intended to send label, and was just giving lip service while on 3-way call with myself, and Walmart accounts manager.
Jacqulynn Brown
GBSwimming Pool This is the worst shipping company thus far. I originally ordered my 1st pool off Walmart only for Spreetail to say it was a lost label. They sent a 2nd replacement and again a lost label. Now here I am on my 4th replacement without any indication on why my order has not gotten picked up by FedEx. I am beyond pissed and will be pushing this higher because now this is ridiculous!