I ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.

This place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!

I ordered an inflatable hot tub from… I ordered an inflatable hot tub from them through Amazon. I was told it would be delivered March 27. Then it jumped to March 29. Now it says April 2. They ship through FedEx, which is notoriously late with packages, especially expensive ones. This company shipped from Nevada, it went to Mississippi and the destination is California. Make it make sense. It's disgusting a big corporation thinks it's ok to take a cheap shipping route to avoid higher costs. They did nothing to rectify the situation. Edit to spreetails reply. I've already got no help from you when trying to get help.

They mess up, but will fix it if you push them. Not my favorite company. false advertising. Sells defective second hand crap sent in dilapidated boxes. Then refuses to refund based off of technicalities. But after persisting, the third time I tried, someone did apologize and refund my order, though I had threatened to contact the attorney general. More like 2.5 stars. But they resolved things faster than DHGate and Wish. The bar is low these days.

Received an item addressed to my… Received an item addressed to my address in my mother’s name. We never ordered this item and when I contacted the company to inquire why it was sent, I was given instructions to put in a fraud claim on my credit card. As I said over and over, we were not charged. This item just showed up, on a Sunday, from FedEx. A baby pool for infants 1-3 addressed to a 75 year old woman with a traumatic brain injury. Unfortunately, this company seems to not understand and appears to not have any records on items they ship out.