Shanna McElroy
GBThis place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!
Nah
GBThe incompetence is strong here The incompetence is strong here. Sent wrong item, extremely wrong. Contacted Target (purchased from target.com) who then had to contact Spreetail. Spreetail sent label #1 for return. This is a large, 83lb box that I cant simply drop off somewhere. Label 1 had a 4 pound limit. Not gonna work. Contacted Target again, who then had to contact Spree again, who then again sent out a different label #2. This label was declared unable to be picked up by fedex due to how spreetail created the label. Genius. Contact Target again, who contacted Spree again. They sent label #3 with a....FOUR pound limit again! How hard is it to send a correct label with the correct weight thats able to be picked up by a shipping company? Apparently, its pretty hard. Filed CC dispute and Ill never order anything that lists this company again. Ill tell every single person I know, to never order anything that involves Spreetail in any way. ETA: Email requesting more info (order # and real name) completed and sent back 3/15/24 ETA 2: 3/20/24 Never heard a word from Spreetail since submitting the requested additional info. Not surprised. ETA 3 4/10/24 Still fighting this, Target tried to get me another shipping label to get the wrong item shipped back, stating Spreetail would send last night. Never received. Spreetail also LIED to my CC company and stated I had received the "correct item in good condition". Liars and crooks. Are these type of reviews you get really worth the $170 you've stolen from me and who knows how much from others?
Allison Kreinbrink
GBI ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.
Tanya Cardwell
GBDamaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.
Gerald Noyles
GBMy experience with Spreetail LLC I rarely review products that were not acquired through vine purchases. I'm choosing to review this one because after I purchased this speaker, I researched the seller and viewed many negative reviews on their website. Upon reading some of those reviews, naturally I expected the worst upcoming experience in product purchasing. I happy to report that those expectations were not met and everything went smoothly from purchase to usage. (Although the next paragraph contains comments that/if they were negative, they could not be blamed on the seller/shipper of said product, unless they actually manufactured the product.) The sound quality of this speaker is excellent, and the bass is much deeper than the speaker (12" woofer) it has replaced. The quality of sound you get from this speaker is at a great price that's hard to be beat. The installation was very easy for me. Since I was replacing with the exact same size, removal of the old unit's mounting screws and connection wires was all that was needed. Replacement (new set) of the mounting screws was needed because the newer unit's mounting surface was 1/4 inch thicker but everything else fit right into place. Total removal and replacement time was less than 10 minutes. I give this speaker and seller 5+ stars. The speaker is great quality for a decent price. The seller gave an estimated delivery dates and it arrived in a timely manner. Both of those points exceeded my expectations and deserve a positive review from a customer that highlights their excellent work.