Outstanding unrivalled customer service… I received a water butt ordered through Amazon from Spreetail There were parts missing and after contacting them, they gave me a refund so that I could buy parts elsewhere, which I was disappointed about and thought they should have made it easier for me, by sending replacement parts They then have refunded me in full and sent replacement parts I cannot fault them, they have bent over backwards to make me happy and preserve their outstanding customer service reputation Richard

I bought a $1300+ pool from the company and there's a hole!!! I bought a $1300+ pool from the company. After spending hundreds of dollars to bring in a truck load of dirt, spending the weekend building the pad, setting up the pool and filling a 12x25x4.4 pool with another couple hundred dollars worth of water the pool has a hole on one side! I called the company and they said they would send me a new liner. Great, problem solved, great resolution right?!? No, I then get a message saying they don't have a liner and they can reimburse me a couple of hundred dollars for me to try and find a replacement liner elsewhere instead. What is that going to do? I'm into this pool about $2000 and an awful lot of work!!! This is unfair and ridiculous! How can a company that sells the product not have a replacement part for their own product? DO NOT purchase a pool from this company because they are a bunch of liars and their business ethics are non existent!!! I am extremely disappointed, angry and frustrated and so are my grandkids! Definitely not worth the time and money!!! If I could have given them 0 or no stars on this review I would have 😡😭

Damaged goods 2 of 2 Orders I placed an order with Walmart for 3 boxes of clear storage containers, which were shipped by Spreetail. Upon their arrive, the box was visually damaged. The box had about 30 pieces of tape attempting to hold the box together. Someone at some point noticed the beat up, falling apart box and attempted to resolve it with a bunch of clear masking tape. The insides were broken. It was returned. It's replacement arrived...also broken. This second box was held together by a single piece of masking tape on the top and bottom. The tape was insufficient to hold the box together. Consequently, the top of the box was free to open and close. Amazon delivery rarely delivers a broken product for me. But with two Walmart orders, two of two are damaged goods. Disappointed.

This place is a total scam! This place is a total scam!! Not sure how big retailers can even use them as a third party on their websites. They keep creating fake FedEx labels then claim the product got lost or warehouse issue!! No product nor refund yet as they claim they need at least “96 business hours” from each fake FedEx label they create. DO NOT ORDER FROM THIS COMPANY!!

I ordered a pool pump on 6-16 and… I ordered a pool pump on 6-16 and didn’t get it out of the box til the first week of July. On July 27th the pump stopped working completely. Was told there’s literally nothing that can be done bc it’s passed the 30 day window, no replacement, no refund, no returns! This company sounds like a scam and I’ll make sure everyone I know never orders from this company ever again.