Angel
CASubscribed me without my permission Subscribed me without my permission! I purchased a product from them previously and was notified that I was subscribed to their monthly subsciption where they will send me the Vegamour gro serum and shampoo and conditioner every month. I was charged on my credit card with no notification from the company that I had a subscription on my account. And even after I emailed customer support to stop the subscription, they DID NOT remove the subscription! As a result, I got charged AGAIN the next month and they sent me products that I did not even want. I had to go back and forth with their customer service over more than 5 emails to finally get myself removed from the subscription. This is fraud and is so ridiculous to send me products I did not agree to buy!!
BL
AUScam!!! Scam!!!! Everyone please beware this company! Subscribed me without my permission I purchased a product from instagram and I didn’t subscribed because I just want to see if I’m not going to have any allergic reaction. The month later they’ve sending me another bottle of the hair serum $80 (was $52.06) without asking for the permission I was charged on my credit card without permission!!! And I’ve tried to contacting them Via phone and email no one get back to me I was charged on my credit card with no notification this is fraud and is so ridiculous to send me products I did not agree to buy! And I couldn’t find the account to unsubscribe it was so stressful . Finally I have to cancelled my credit card ☹️
Mande Driggers
GBIf I could give 0 stars I would If I could give 0 stars I would. Impossible to cancel a subscription. I've been subscribed for awhile, but these products are very pricey and decided to cut back. They took away the loyalty point program. Make it so difficult to communicate with their customer service, change payment method, etc. Do not buy from them. The products aren't worth the money and hassle.
Olga S
GBVegamour ruins your hair… Vegamour products are so well marketed that I stupidly got on the hook (did not check independent reviews) and spent around $300 for shampoo and serum to improve quality of my hair. After 3 weeks of using it my hair got worse. Every time I wash, it falls out more than ever before (scary), and there is no other reason for that to happen as I have not changed my diet or health status. The product is clearly neither compatible nor beneficial for me. Furthermore, while it stated that serum is water based, it leaves my fine hair sticky and flat. Returning product is a nightmare as they limit it to 30 days from purchase and it took 10 days from purchase when I got it. Then they deduct processing fee, postage fees so you are basically scammed. There are so many beautiful natural hair strengthening products based on castor oil and ayurvedic oils. Stay away from synthetics and companies making profit on you.
Regina gallo
GBWorst business practices ever sorry! Worst business practices ever sorry!! Do not get a subscription and then want to cancel-GOOD LUCK! They make it impossible to change your payment method, to cancel your subscription and they tell you they already shipped the item even though they took the money out a few hours before! from a subscription you cancelled months ago! Which I have proof of through emails and sent them! NOPE! Completely unethical!!