Elizabeth Blackwell
AUPlease be careful Please be careful. This is a scam. The company claims to have shipped the items (and provided a tracking number) and then a month later told me the order was 6 weeks away from despatch. 5 requests to cancel the order and refund have been met with refusal and an offer to refund 10% then 20% then 30% and so on. TOTAL SCAM.
Joyce Richard
GBI ordered several wigs and did not get… I ordered several wigs and did not get a collector discount even though they were bought separately, they should’ve been combined so that I would’ve gotten a discount. I’m just praying that these wigs are nice. I’ve never had one of your wigs in hoping that they’ll work. Thank you Joyce Richard.
Terri Elderd
GBI received my order and I want to… I received my order and I want to exchange it for a different style and color all I keep getting is ads for there %s off! Not a good response from them I am asking for their return address! If it is China or somewhere in that region then I will stop doing business with them! It’s too bad because I have received my other orders and they were the right color!
Tom K
GBNever, never buy here Never buy from this company. First- inaccurate product. Wanted a medium brown color and received a dark brown. Second- Full returns? yes. Only if you send it back to China. A small package would cost $75. The return address on the website under the returns category is fake. Third- had to fight with offers from them.
Debra Wesp
GBPoor Quality/Poor Customer Service Wig and hair topper are very poor quality. Can see the cap of the wig through the hair so it looks very fake. Wig and upper hair obviously plastic, does not look like real hair at all. Advertising videos do not use the same poor quality products. The must use a high quality product from a different company in the promotional videos/marketing.