Toni Marie
GBStay away Stay away! I ordered my mother a wig beginning of sept! Her b day was 10/24, on 10/9 I req a refund cause it still hadn’t ship and they were not responding! I contacted my bank and they contacted isee, the hsir all of sudden shipped the next day! Fast forward, I received on 10/15. My mom gets it on her b day and immediately says , this isn’t 14 inch! It’s more like 10-12 inch, very short! I contact them for return address cause I see they just shipped anything to us to stop the dispute and they will not give me the address! Now they’re ignoring my emails! Stay far away from this crappy company !
Brandy Fail
GBThis place is a SCAM!! This place is a SCAM!!! They stole $372 from me without ever shipping me my wig. I have sent several emails asking about the wig and the only response I got was “So sorry we’re delayed but it will be shipped in a couple of days” I placed a order with them on 03/03/23 and it is now 03/26/23 and never received it. I sent a follow up email requesting my money back and never heard anything back from them. Do not waste your money with them. I am now trying to see legally what I can do now moving forward to get my money back.
Chinsom Onyenso
GBTERRIBLE CUSTOMER SERVICE AND NEVER… TERRIBLE CUSTOMER SERVICE AND NEVER RECEIVED PRODUCT. I ordered my $500 wig in advance and 3 weeks later never received an update. I emailed them and they took days to respond. Still no effort to ship my wig just meaningless apologies. I cancelled my order abs requested a refund but they are being unresponsive.
Lahoma Bland
GBHorrible customer service Horrible customer service! Did not receive the correct order tried returning the item no response for a month! DO NOT ORDER FROM THIS COMPANY!!!! very disappointed
Iam_ _NOLA
GBI ordered on7/7/23 and as of today… I ordered on7/7/23 and as of today 7/24/23 it still says processing!!! I emailed them several times and the just keep coming up with excuses!!! Now they are not even replying!!! I have never been through this before!!!