Clearly fake pictures/Sent me an unwearable wig… Clearly fake pictures in the product description. Sent me a hideous wig that I didn’t order. The wig in the pictures were normal with wispy ends, the one that I got was a 16” bob with blunt ends. Completely unwearable and I paid $135 CAD for a wig that looked awful. Like someone had just hacked at the ends with dollar store scissors. I messaged them asking how this happened, and why I got a wig totally different from the description, they said is a bob wig that most clients love. I responded there was nothing in the description that said it was a bob, if it did I wouldn’t have ordered it. I’m actually devastated cause I’ve ordered from them before (December of ‘22) and loved what I received but now it’s a complete scam. I returned the wig the day after I received it was so ugly. If I don’t receive a full refund I will file a charge back with my bank. They clearly are just sending people wigs no one else wanted or already returned, hoping whoever does receive it doesn’t file a dispute and just puts up with it so that can get rid of units no one was buying. If I could give 0 stars I would.

Don't buy from this company Don't buy from this company! A total scam and inaccurate lengths. Hair is cheap and started to fall out after dying. I contacted them for a refund and they will not refund me. I ordered the Peruvian loose wave u part wig. It wasn't loose wave and it was cheaply made and sewn. It was way too big and my head is huge and the track where the clips does not lay flat. I see hair I need my refund.

Horrible customer service Horrible customer service! Did not receive the correct order tried returning the item no response for a month! DO NOT ORDER FROM THIS COMPANY!!!! very disappointed

AWFUL SERVICE AND EVEN WORSE HAIR The worst hair I ever received was the afro curly. Feel like I have been scammed. Contacted their customer services with pictures and despite seeing how bad it was they maintained that it should look dry and have no curl definition. In the process of reporting them for not issuing me a refund.

I ordered on7/7/23 and as of today… I ordered on7/7/23 and as of today 7/24/23 it still says processing!!! I emailed them several times and the just keep coming up with excuses!!! Now they are not even replying!!! I have never been through this before!!!