Stay away Stay away! I ordered my mother a wig beginning of sept! Her b day was 10/24, on 10/9 I req a refund cause it still hadn’t ship and they were not responding! I contacted my bank and they contacted isee, the hsir all of sudden shipped the next day! Fast forward, I received on 10/15. My mom gets it on her b day and immediately says , this isn’t 14 inch! It’s more like 10-12 inch, very short! I contact them for return address cause I see they just shipped anything to us to stop the dispute and they will not give me the address! Now they’re ignoring my emails! Stay far away from this crappy company !

TERRIBLE CUSTOMER SERVICE AND NEVER… TERRIBLE CUSTOMER SERVICE AND NEVER RECEIVED PRODUCT. I ordered my $500 wig in advance and 3 weeks later never received an update. I emailed them and they took days to respond. Still no effort to ship my wig just meaningless apologies. I cancelled my order abs requested a refund but they are being unresponsive.

Terrible quality Terrible quality. Not true to length and after first wash the wig basically was trashed. The frontal shed so much there were balding spots on the sides and I had to keep timing the lace to keep up. The hair broke off and shed like crazy. Over processed, low quality hair.

Please avoid and save your hard earn money From sending the wrong length and density to continuous knotty kinky wigs and lace wigs that bald within a month. Stay away. I have spent thousands with this company over the years- but enough is enough a the other quality is very poor

Clearly fake pictures/Sent me an unwearable wig… Clearly fake pictures in the product description. Sent me a hideous wig that I didn’t order. The wig in the pictures were normal with wispy ends, the one that I got was a 16” bob with blunt ends. Completely unwearable and I paid $135 CAD for a wig that looked awful. Like someone had just hacked at the ends with dollar store scissors. I messaged them asking how this happened, and why I got a wig totally different from the description, they said is a bob wig that most clients love. I responded there was nothing in the description that said it was a bob, if it did I wouldn’t have ordered it. I’m actually devastated cause I’ve ordered from them before (December of ‘22) and loved what I received but now it’s a complete scam. I returned the wig the day after I received it was so ugly. If I don’t receive a full refund I will file a charge back with my bank. They clearly are just sending people wigs no one else wanted or already returned, hoping whoever does receive it doesn’t file a dispute and just puts up with it so that can get rid of units no one was buying. If I could give 0 stars I would.