Thank you Trust Pilot for the good work… Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.

Ordered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.

They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

NEVER order from them!!! NEVER order from this site. Ordered human hair multi-colored short wig. Received white synthetic razor cut wig past my jawline. Charged me double the advertised price. Tried calling (first required step to process return) phone number does not work. Emailed,no response. This is the worst wig I have ever had. I am a cancer/chemo patient who needs a wig. Please don't fall for this absolute scam. My only contribution to this travesty is I did not read the reviews before I ordered. Never again!!!

Pleasantly surprised! Very happy with this wig. I've received many compliments on my "hair". People had no idea it was a wig! Little to no shedding. Comb included with wig works perfectly. Wigsbuy website includes instructions to measure for proper size wig - follow the instructions. Average size is perfect for my head! Chose hair color #8 - ash brown. Matches my regular hair color to a tee! Will be ordering more wigs to make chemotherapy and the whole process as fun as possible!