Ordered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.

This is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

Returned unused wig 11 16 Returned unused wig 11 16. It was delivered to them 12 5. USPS track shows. Wig was nothing like the picture. Cost me 78$ . Then 28$ to return to their china location. They’ve got wig back and they’re keeping my money. They are crooks. Do not be scammed by them

DO NOT ORDER FROM THIS COMPANY!!! DO NOT ORDER FROM THIS COMPANY!!!! I ordered extensions from this company and they never gave us a receipt or anything to prove we paid them money for their product. But now an $89.00 charge from an Asian company that doesn't exist showed up on our pay pal account the day I ordered the extensions. No extensions ever arrived! And their website says ORDER thru pay pal, it's safer. They never gave us a reference number to contact them.I am obviously new to online ordering and have learned a valuable lesson.

Thank you Trust Pilot for the good work… Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.