Zero star would be more suitable Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????

Returned unused wig 11 16 Returned unused wig 11 16. It was delivered to them 12 5. USPS track shows. Wig was nothing like the picture. Cost me 78$ . Then 28$ to return to their china location. They’ve got wig back and they’re keeping my money. They are crooks. Do not be scammed by them

This is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

Never Again! From reading previous reviews, I was afraid it was going to take forever to receive my wigs. I actually received them within two weeks. I was terribly disappointed. One was the wrong color and the other one didn't look like the picture. The wigs smell funny and they look cheap. Luckily I didn't buy expensive ones. I wanted to test their integrity first. They absolutely have no integrity. They are selling garbage to Americans. Please stop patronizing these people

They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.