Ordered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.

Pleasantly surprised! Very happy with this wig. I've received many compliments on my "hair". People had no idea it was a wig! Little to no shedding. Comb included with wig works perfectly. Wigsbuy website includes instructions to measure for proper size wig - follow the instructions. Average size is perfect for my head! Chose hair color #8 - ash brown. Matches my regular hair color to a tee! Will be ordering more wigs to make chemotherapy and the whole process as fun as possible!

They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

DO NOT ORDER FROM THIS COMPANY!!! DO NOT ORDER FROM THIS COMPANY!!!! I ordered extensions from this company and they never gave us a receipt or anything to prove we paid them money for their product. But now an $89.00 charge from an Asian company that doesn't exist showed up on our pay pal account the day I ordered the extensions. No extensions ever arrived! And their website says ORDER thru pay pal, it's safer. They never gave us a reference number to contact them.I am obviously new to online ordering and have learned a valuable lesson.

Lousy people,difficult when wigs need… Lousy people,difficult when wigs need to be returned.Don’t even fulfill the promise given to the customer.Never buy wigs from this site/company,Tampa,Fl,USA