They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

Wigsbuy.com Scamming company This company, Wigsbuy.com, deserves 0 stars for scamming customers. Their wig pictures are copied from other websites while they send out inferior merchandise that looks nothing like the posted pictures. Customer service and returns are useless. Stay away or you will lose your money and have an ugly wig. This website, Wigsbuy.com, is a scam!

Please review before you invest the one star reviews are accurate as that is the only way to warn future consumers not to invest in this product. Any pictures you have seen as to what happens to hair pieces in these reviews happened to my hair piece. Of course it is hard to complain or reach anyone to complain, it is some overseas number and once again Asian thieves rip off consumers in this country. I am learning to make sure there is no Asian ties to products I want to order. Unfortunately for legitimate Asian companies.

NEVER AGAIN! I will NEVER order from this fraudulent company again! The wigs I ordered were COMPLETELY different from the wigs I received, and it took months before I actually received my order. I trashed one because it was horridly horrible! And the other one is under my sink with hopes that I can use it for Halloween. Signed Robbed by Wigsbuy or whatever their actual name is…

Lousy people,difficult when wigs need… Lousy people,difficult when wigs need to be returned.Don’t even fulfill the promise given to the customer.Never buy wigs from this site/company,Tampa,Fl,USA