They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

Wigsbuy.com sews shiny strings of who… Wigsbuy.com sews shiny strings of who knows what plastic together, sprays it a color, and ships "it" out, arriving looking like a matted sheepdog. "What you see is not what you get" .They are awful, call the Wig Police asap The useful Portion of the Review. Visit a proper Wig Manufacturing Company and buy their first Franchise.

Thank you Trust Pilot for the good work… Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.

This is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

Never Again! From reading previous reviews, I was afraid it was going to take forever to receive my wigs. I actually received them within two weeks. I was terribly disappointed. One was the wrong color and the other one didn't look like the picture. The wigs smell funny and they look cheap. Luckily I didn't buy expensive ones. I wanted to test their integrity first. They absolutely have no integrity. They are selling garbage to Americans. Please stop patronizing these people