F. Grant
GBOrdered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.
Riderj
GBJane Fonda Fluffy Medium Wavy wig Ordered Jane Fonda Fluffy Medium Wavy wig from Wigsbuy. I made mistake in applying discount code. Customer service promptly applied it for me. Received wig In just 3 weeks! So beautiful right out of box. Boyfriend agreed. I have a hair topper. I’ve never had a wig. So happy with purchase.
Mike
GBThank you Trust Pilot for the good work… Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.
Della Blake
GBPlease review before you invest the one star reviews are accurate as that is the only way to warn future consumers not to invest in this product. Any pictures you have seen as to what happens to hair pieces in these reviews happened to my hair piece. Of course it is hard to complain or reach anyone to complain, it is some overseas number and once again Asian thieves rip off consumers in this country. I am learning to make sure there is no Asian ties to products I want to order. Unfortunately for legitimate Asian companies.
Susan Angoy
GBThis is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!