They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

Zero star would be more suitable Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????

Avoid this company, it's a Chinese merchant Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.

NEVER order from them!!! NEVER order from this site. Ordered human hair multi-colored short wig. Received white synthetic razor cut wig past my jawline. Charged me double the advertised price. Tried calling (first required step to process return) phone number does not work. Emailed,no response. This is the worst wig I have ever had. I am a cancer/chemo patient who needs a wig. Please don't fall for this absolute scam. My only contribution to this travesty is I did not read the reviews before I ordered. Never again!!!

NEVER AGAIN! I will NEVER order from this fraudulent company again! The wigs I ordered were COMPLETELY different from the wigs I received, and it took months before I actually received my order. I trashed one because it was horridly horrible! And the other one is under my sink with hopes that I can use it for Halloween. Signed Robbed by Wigsbuy or whatever their actual name is…