They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

DO NOT ORDER FROM THIS COMPANY!!! DO NOT ORDER FROM THIS COMPANY!!!! I ordered extensions from this company and they never gave us a receipt or anything to prove we paid them money for their product. But now an $89.00 charge from an Asian company that doesn't exist showed up on our pay pal account the day I ordered the extensions. No extensions ever arrived! And their website says ORDER thru pay pal, it's safer. They never gave us a reference number to contact them.I am obviously new to online ordering and have learned a valuable lesson.

Thank you Trust Pilot for the good work… Thank you Trust Pilot for the good work you and your reviewers do. I found this company for my wife, who liked what she saw, and was getting ready to place an order today. Fortunately, our intuition told us to check out Trust Pilot and read all the horrible reviews. Needless to say, adios Wigsbuy. You are not going to scam us. I hope more wise up and check out Trust Pilot before making new purchases with an unknown company.

Pleasantly surprised! Very happy with this wig. I've received many compliments on my "hair". People had no idea it was a wig! Little to no shedding. Comb included with wig works perfectly. Wigsbuy website includes instructions to measure for proper size wig - follow the instructions. Average size is perfect for my head! Chose hair color #8 - ash brown. Matches my regular hair color to a tee! Will be ordering more wigs to make chemotherapy and the whole process as fun as possible!

Wigsbuy.com sews shiny strings of who… Wigsbuy.com sews shiny strings of who knows what plastic together, sprays it a color, and ships "it" out, arriving looking like a matted sheepdog. "What you see is not what you get" .They are awful, call the Wig Police asap The useful Portion of the Review. Visit a proper Wig Manufacturing Company and buy their first Franchise.