Mitzi Robinson
GBCHINESE SCAM ALL THE WAY! This is not a legit company. It uses pictures from other wig sellers and promises same product cheaper and quickly. My conclusion is that it is a Chinese scam using American technology for quick profit. A POS from a Chinese scamming company. I ordered an expensive ($300) human hair wig earlier this year. What I got was a clownish wig you might wear at Halloween. None existent customer service. I got my money back by filing claim with my credit card company. DONT EVEN CONSIDER PLACING AN ORDER WITH THESE SHYSTERS!
F. Grant
GBOrdered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.
James
GBAvoid this company, it's a Chinese merchant Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.
Diane D
GBThey ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.
Eva
GBZero star would be more suitable Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????