F. Grant
GBOrdered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.
Diane D
GBThey ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.
Della Blake
GBPlease review before you invest the one star reviews are accurate as that is the only way to warn future consumers not to invest in this product. Any pictures you have seen as to what happens to hair pieces in these reviews happened to my hair piece. Of course it is hard to complain or reach anyone to complain, it is some overseas number and once again Asian thieves rip off consumers in this country. I am learning to make sure there is no Asian ties to products I want to order. Unfortunately for legitimate Asian companies.
Eva
GBZero star would be more suitable Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????
Donna Hanrahan
GBNEVER order from them!!! NEVER order from this site. Ordered human hair multi-colored short wig. Received white synthetic razor cut wig past my jawline. Charged me double the advertised price. Tried calling (first required step to process return) phone number does not work. Emailed,no response. This is the worst wig I have ever had. I am a cancer/chemo patient who needs a wig. Please don't fall for this absolute scam. My only contribution to this travesty is I did not read the reviews before I ordered. Never again!!!