DO NOT ORDER FROM THIS COMPANY!!! DO NOT ORDER FROM THIS COMPANY!!!! I ordered extensions from this company and they never gave us a receipt or anything to prove we paid them money for their product. But now an $89.00 charge from an Asian company that doesn't exist showed up on our pay pal account the day I ordered the extensions. No extensions ever arrived! And their website says ORDER thru pay pal, it's safer. They never gave us a reference number to contact them.I am obviously new to online ordering and have learned a valuable lesson.

Lousy people,difficult when wigs need… Lousy people,difficult when wigs need to be returned.Don’t even fulfill the promise given to the customer.Never buy wigs from this site/company,Tampa,Fl,USA

This is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

Avoid this company, it's a Chinese merchant Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.