Susan Angoy
GBThis is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!
James
GBAvoid this company, it's a Chinese merchant Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.
Della Blake
GBPlease review before you invest the one star reviews are accurate as that is the only way to warn future consumers not to invest in this product. Any pictures you have seen as to what happens to hair pieces in these reviews happened to my hair piece. Of course it is hard to complain or reach anyone to complain, it is some overseas number and once again Asian thieves rip off consumers in this country. I am learning to make sure there is no Asian ties to products I want to order. Unfortunately for legitimate Asian companies.
may jessica müller
CHI sent 350dollar on the 18.february to… I sent 350dollar on the 18.february to purchase bundles of hair for Weaveon. The receipt was confirmed but the hair never arrived up till today! I made many Telefon calls but nobody was available. No customer care to assis
Diane D
GBThey ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.