They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

NEVER order from them!!! NEVER order from this site. Ordered human hair multi-colored short wig. Received white synthetic razor cut wig past my jawline. Charged me double the advertised price. Tried calling (first required step to process return) phone number does not work. Emailed,no response. This is the worst wig I have ever had. I am a cancer/chemo patient who needs a wig. Please don't fall for this absolute scam. My only contribution to this travesty is I did not read the reviews before I ordered. Never again!!!

Jane Fonda Fluffy Medium Wavy wig Ordered Jane Fonda Fluffy Medium Wavy wig from Wigsbuy. I made mistake in applying discount code. Customer service promptly applied it for me. Received wig In just 3 weeks! So beautiful right out of box. Boyfriend agreed. I have a hair topper. I’ve never had a wig. So happy with purchase.

Wigsbuy.com Scamming company This company, Wigsbuy.com, deserves 0 stars for scamming customers. Their wig pictures are copied from other websites while they send out inferior merchandise that looks nothing like the posted pictures. Customer service and returns are useless. Stay away or you will lose your money and have an ugly wig. This website, Wigsbuy.com, is a scam!

Lousy people,difficult when wigs need… Lousy people,difficult when wigs need to be returned.Don’t even fulfill the promise given to the customer.Never buy wigs from this site/company,Tampa,Fl,USA