Diane D
GBThey ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.
F. Grant
GBOrdered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.
may jessica müller
CHI sent 350dollar on the 18.february to… I sent 350dollar on the 18.february to purchase bundles of hair for Weaveon. The receipt was confirmed but the hair never arrived up till today! I made many Telefon calls but nobody was available. No customer care to assis
Angela
GBWigsbuy.com Scamming company This company, Wigsbuy.com, deserves 0 stars for scamming customers. Their wig pictures are copied from other websites while they send out inferior merchandise that looks nothing like the posted pictures. Customer service and returns are useless. Stay away or you will lose your money and have an ugly wig. This website, Wigsbuy.com, is a scam!
Eva
GBZero star would be more suitable Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????