This is a terrible company DON'T BUY! This is a terrible company. DO NOT BUY! I wish I'd read these reviews before ordering a wig. I waited ages, did not get a sales confirmation. I bought via Paypal so am trying to get a refund via their resolution centre. Wigsbuy state the wig is the same as advertised, but it has no similarity to the lovely photo on their site. Because it is Paypal, they have to respond to me. But I doubt I will get a refund. It's disgraceful that these companies continue to sell such shoddy wigs and post photos they have stolen from other sites. Buyer beware!

Returned unused wig 11 16 Returned unused wig 11 16. It was delivered to them 12 5. USPS track shows. Wig was nothing like the picture. Cost me 78$ . Then 28$ to return to their china location. They’ve got wig back and they’re keeping my money. They are crooks. Do not be scammed by them

Ordered wig and my credit card charged… Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.

They ignore all messages, emails and chat line is always busy. I believe they ignore requests for opening a dispute so that so they can say it is beyond the time to get a refund. The wig looks like a dead animal and not even closely resembles the photograph. It is devastating for a woman to loose her hair then have to go through the ordeal of getting a wig she can't wear. They have not contacted me period. The website implies 24-28 hours. Return policy is 7 days! A most expensive lesson. I should just put a frame around the wig to remind me to look before I leap.

NEVER AGAIN! I will NEVER order from this fraudulent company again! The wigs I ordered were COMPLETELY different from the wigs I received, and it took months before I actually received my order. I trashed one because it was horridly horrible! And the other one is under my sink with hopes that I can use it for Halloween. Signed Robbed by Wigsbuy or whatever their actual name is…