BLAK HAIR MIXED IN WITH PLATINUM BLOND Bought platinum Blond Lots of Black hairs mixed in.POORLY COLOR TREATED!!! Dry on Ends Halo style with an overly large non elastic band which would NEVER STAY ON HEAD!!. Wanted to send back still dealing with them and Paypal disputing as I requested a pre-paid shipping label. It costs $125 to ship back to China with tracking!!!!! ALMOST THE PRICE i PAID AND THEY ONLY REFUND 70% BACK. HORRIBLE HAIR PRODUCT. DO NOT BUY FROM THIS COMPANY!!

Amazing customer service I accidentally placed my order three times which would have totaled to about £800...instead of just sending out the order which would have been hell for me to send back Lillian messaged me to double check that I meant to...which i obviously didn't! She cancelled the other two orders and advised me the money would be back in my account in a reasonable time! THANK YOU LILLIAN xxxx

Very poor quality. Would not recommend I recently brought bought the wavy micro loop hair extensions in 22 inch and have been so disappointed. The hair extensions barely made it to 22 inch - the majority of the hair isn’t that long but a few pieces just about made it to that length. The quality is BAD. The hair is so thin that it does not blend into your own hair. Even with a full head you could clearly see the distinction between my hair and the very thin extensions. I am so disappointed with the hair as hair extensions aren’t cheap. I wish I had read these reviews before I bought them. I have complained to the company, but from the other reviews I have read I doubt anything can be resolved.

No information regarding the package. I haven't recieved a conformation email saying my order was placed.. I received an email saying that my payment wasn't successful after I paid for it and got an order number. The number they have on the website doesn't work, every time I call it doesn't even ring. I can't sign in to my account. They send you a password and when I put the password in they told me that it was wrong. I know money was taken out of my account and I want a full refund or the hair that I ordered. I ordered it Monday and asked for express shipping and still haven't heard anything about the package being shipped out or anything.

Wish that I had read these reviews … Wish that I had read these reviews before placing a order with this company. Terrible quality; Late delivery; Terrible customer service. I have wasted more money sending the product back to China! They will not give me a refund as they say that this was never promised. DO NOT USE THIS COMPANY!!!