Not worth losing more hair... Using the full system for 3mths resulted in MORE hair loss and definitely no improvement in my hair. I ended up with about 20-25% less hair than when I started :( Pros: Tingly, cool feeling that's pleasant on the scalp. Fast shipping. OK customer service (once you get through...). Cons: Expensive, difficult to obtain in Australia (not available in stores here - online only), auto-subscription was in tiny print (so that was an unpleasant surprise).

They have charged my account twice… They have charged my account twice since I ordered their hair product. I had emailed them and told them I was no longer interested in their hair product. I want to return the product unopened. Meanwhile they sent another order and charged my credit card. I called customer service and explained I want to return to sender both orders and neither packaged opened. Well, can't return in this manner. Customer service was rather contrary and rude in tone and behavior I do not recommend this company. I wish I had looked into their online history reviews before ordering. If I had I would never had ordered it. Finished with this company. I hope my trial subscription was cancelled as promised.

They are not trustworthy They are not trustworthy, after I placed an order, my phone number and email number became the target of fraud. I made a single request and didn’t ask to record my data and they didn’t record it as a continuity of my account ... very bad, zero professionalism and dubious conduct.

Horrible customer service This company enrolls you in auto ship without notice. I tried to contact them via email, online chat, phone call voice message with no response. They say you can return product if not satisfied but any refund is after shipping and processing).Terrible customer service. I think it is basically a scam

Rip off Artist! No product but paid multiple times! Horrible experience w the company not… Horrible experience w the company not delivering there product but taking money out of my account each month! Rip off Artist!! Hope I get my MONEY REFUNDED IN FULL!! Yeah! Here’s hoping after multiple phone calls asking for refunds!!