HORRIBLE Company HORRIBLE Company! I gave these products a fair shot and tried to cancel. Non-English speaking customer service person offered a 50% discount to keep trying the product. Besides not actually doing what they promise, they charge you multiple times, claiming you owe for the first half, then the second half, then again over and over!! I cancelled my auto pay in hopes they'd discontinue shipping and charging me only to be told that, no, I still owed for the second half of an order from October. My records say they charged me on November 29, then I got yet another bill in the mail. I ONLY paid the mailed invoice in an attempt to keep this shady company from ruining my credit over $57 dollars even though I'd already paid it. These are expensive products that do not work, they only make what hair you DO have greasy. Buyer beware!!!

If I could give zero stars I would If I could give zero stars I would. Terrible product. I tried using it and it made my hair so dry and frizzy that I called to stop product deliveries. I told them it wasn't working and they attempted to sell me more product. They continued to hold me with letters and bills. I called to rectify and pay balance. They kept adding more on. Then wouldn't allow me to return product. I didn't have patches, but hair just randomly falling out at roots. I was very angry with them when I called again and said do not send me more product in anyway, and again she tried to sell me more. What a scam company.

Customer's don't matter The product is good, BUT I will NEVER order directly from the company again. I usually get it from a cosmetic store but they were out so I figured I would just order from the company - thinking the shipping times would be relatively the same. How wrong I was. The shipping took 10 days and when I did get it, the order had all kinds a stuff in the box except the regrowth spray. I called and they apologized and said they would send it out. I also went to the cosmetic stores website and it said shipping in 3 days. I have since received my product from the cosmetic store, and 20 days later, the shipment from keranique is supposed to arrive tomorrow. Bad business all the way around.

Dissatisfied Honestly, I’d give it a negative if I could. I have been using this for a year, exactly as recommended and this product did absolutely NOTHING for my hair and was grossly overpriced!!!! I am sorry I ever let myself be gullible enough to waste my money!!!

SCAMMMMM!!!!!!!!!! SCAMMMMM!!!!!!!!!!! SCAMMMM!!!! never again. They will trick you to sign up and when you cancel before the 30 days. Charges will continue to come. Like that stupid Daily Essentials vitamin, I canceled it 3 days before the deadline and they said you only canceled the automatic shipment. So, we have the right to cont. charging you $59.95 every month even though there's no products in the mail. YOU CAN KEEP THE $200 you scammed me and hope your company burns down into ashes. I so believe in KARMA! I refuse supporting companies that provides false advertisements to consumers like myself. To top it off i payed $17 to mail the products back and they also deducted $10 for the shipping.