E Flierl
DEThis review doesn't even get 1 star. This review doesn't even get 1 star. My goods were packed on 25 October 2023. Its now 23 April ( 6 months) and my move is still in storage and after numerous emails there is still no shipping date. Communication has been bad and only initiated from my side. I have paid them in full. i am now out of pocket and had to buy clothes, household goods to live. If they couldn't deliver the service they shouldn't have taken my Business. I need my move! Shame on you Amoov !! I hope a senior manager sees this review and urgently contacts me to sort this out.
roger scillieri
FRAnguish and annoyance are the words… Anguish and annoyance are the words that best describe our recent experience with Amoov. The volume to be moved was estimated by video and underrated so the removalists had to get another truck to finish the job. The difference in volume nearly doubled the initial invoice. This difference was claimed once the shipment finally arrived and I had to pay to see our belongings delivered after16 weeks instead of 8 as written on the contract. We never had the boxes as included in this contract for pre-packing because no one knew who would do the moving until the last moment. It is next to impossible to talk to someone, no one answer the phone, the person in charge of the job constantly changes and have no direct phone number, just an email address. We lived during all these weeks with the feeling that we would be lucky if we get back our shipment. Fortunately, the sub-contractors were professionals.
Charlotte
CNAmazing move Amazing move. Things were really well protected, to the point that I have asked, under team leader advise, to remove the 800 euros of wooden crates originally planned for the move. Very friendly team overall both at packing and on the coordination. Highly recommend
Frank Yan
GBDue to short notice to Amoov Due to short notice to Amoov, I received very quick response from Nico with important information review. Rachel well communicated during every step of move. All packers worked hard and were arranged in good order.
Marge
AEAll went really well All went really well! Good team and excellent experience. It was our second move with AMOOV and all went fine overall. Even if a move is a budget (we had to pay from our own dime this time whereas 1st move was company sponsored), it’s a good value for what you get. Very timely responses. shipping arrived 1 week later than expected but we were warned. I recommend the company