AMOOV GROUP

20 RUE DES JARDINS, 10002, LILLE, France
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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About AMOOV GROUP

AMOOV GROUP was created in 2014 by a group of like-minded moving & shipping professionals, to tackle the mediocre quality experienced overall in the moving industry. With 1 goal in mind: aim to provide a great & seamless moving experience, with the same high-level consistency, worlwide. AMOOV continues to be built on this clear philosophy, based on two core principles : Quality and Customer happiness, at the base of every AMOOVers’ actions & decisions. These principles reflect in many aspect of the service we provide: - In the triple-layered carton boards or corrugated sheets our packing crews use. - The care in the packing of your belongings; no matter they are fragile or not, expensive or inexpensive. We love our moves with 0 broken items. - In our high-end & ISO 9001 approved international supply chain processes, door to door: keeping timeline we promise, despite & taking into account COVID-19, geopolitical issues, port congestions or other events. - Above all, they reflect in the crystal-clear communication and anticipation of our move managers to our customers, keeping you informed at all time. That reflect in our commanding “1 hour reactivity” rule to any of your questions. We don’t think of ourselves only as a customer-centric enterprise, but also and foremost, a people-focused enterprise. We understand that at the end, we move the whole life of individuals, families, & employees, and that every move is unique in circumstances. At the end, moving happiness is a mission that we take…Very seriously 😉.

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Wasim Khan
AE

Hard workers Hard workers, particularly appreciated that the team assembled a 4 doors tricky closet for 4 hours until 9pm :) Overall a pleasant experience door to door. Friendly team . Everything on time and no broken items so far, still unpacking a few last boxes. Thank you

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Charlotte
CN

Amazing move Amazing move. Things were really well protected, to the point that I have asked, under team leader advise, to remove the 800 euros of wooden crates originally planned for the move. Very friendly team overall both at packing and on the coordination. Highly recommend

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roger scillieri
FR

Anguish and annoyance are the words… Anguish and annoyance are the words that best describe our recent experience with Amoov. The volume to be moved was estimated by video and underrated so the removalists had to get another truck to finish the job. The difference in volume nearly doubled the initial invoice. This difference was claimed once the shipment finally arrived and I had to pay to see our belongings delivered after16 weeks instead of 8 as written on the contract. We never had the boxes as included in this contract for pre-packing because no one knew who would do the moving until the last moment. It is next to impossible to talk to someone, no one answer the phone, the person in charge of the job constantly changes and have no direct phone number, just an email address. We lived during all these weeks with the feeling that we would be lucky if we get back our shipment. Fortunately, the sub-contractors were professionals.

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Antoine Lecointe
CZ

Amoov Moving Feedback I have contacted Amoov for a relocation service to Dubai. The team dedicated to me was attentive to my needs and was able to assist me in a personalized manner at each stage of our move. Our belongings arrived safely within the agreed-upon timeframe and without any issues. Great experience overall.

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KG
AE

Move France to UAE A lot of hiccup and disorganization between different parties involved. Lot of subcontractors which led in missing information and communication. it was not smooth experience for sure despite a lot of effort from my end preparing the work for the movers.....

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