AMOOV GROUP

20 RUE DES JARDINS, 10002, LILLE, France
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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About AMOOV GROUP

AMOOV GROUP was created in 2014 by a group of like-minded moving & shipping professionals, to tackle the mediocre quality experienced overall in the moving industry. With 1 goal in mind: aim to provide a great & seamless moving experience, with the same high-level consistency, worlwide. AMOOV continues to be built on this clear philosophy, based on two core principles : Quality and Customer happiness, at the base of every AMOOVers’ actions & decisions. These principles reflect in many aspect of the service we provide: - In the triple-layered carton boards or corrugated sheets our packing crews use. - The care in the packing of your belongings; no matter they are fragile or not, expensive or inexpensive. We love our moves with 0 broken items. - In our high-end & ISO 9001 approved international supply chain processes, door to door: keeping timeline we promise, despite & taking into account COVID-19, geopolitical issues, port congestions or other events. - Above all, they reflect in the crystal-clear communication and anticipation of our move managers to our customers, keeping you informed at all time. That reflect in our commanding “1 hour reactivity” rule to any of your questions. We don’t think of ourselves only as a customer-centric enterprise, but also and foremost, a people-focused enterprise. We understand that at the end, we move the whole life of individuals, families, & employees, and that every move is unique in circumstances. At the end, moving happiness is a mission that we take…Very seriously 😉.

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KG
AE

Move France to UAE A lot of hiccup and disorganization between different parties involved. Lot of subcontractors which led in missing information and communication. it was not smooth experience for sure despite a lot of effort from my end preparing the work for the movers.....

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Michele
IT

Amazing experience with the team! Amazing experience with the team! The service was seamless and hassle-free. I was a bit worried beforehand as the challenge was quite tough but the team has been super helpful and reliable and the process was simply great. They followed me personally all along the way and I really felt in safe hands. I would never expect that a move could turn into a pleasure! I would totally recommend it and will use for sure again if I'll have a need!

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roger scillieri
FR

Anguish and annoyance are the words… Anguish and annoyance are the words that best describe our recent experience with Amoov. The volume to be moved was estimated by video and underrated so the removalists had to get another truck to finish the job. The difference in volume nearly doubled the initial invoice. This difference was claimed once the shipment finally arrived and I had to pay to see our belongings delivered after16 weeks instead of 8 as written on the contract. We never had the boxes as included in this contract for pre-packing because no one knew who would do the moving until the last moment. It is next to impossible to talk to someone, no one answer the phone, the person in charge of the job constantly changes and have no direct phone number, just an email address. We lived during all these weeks with the feeling that we would be lucky if we get back our shipment. Fortunately, the sub-contractors were professionals.

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Samirkumar Sahu
NL

We used their services for the shipping… We used their services for the shipping of our furnitures from our secondary home to New Zealand. Really good packing I have to say, a bit too much at some point. Cargo arrived safe, and nothing was broken, we had a few designer furnitures that we were a bit stressed about and they didn't get a scratch. Communication was pleasant as well, we got a bit too many messages and updates, and some information were double and triple confirmed, but again, I guess better this way. This was our second international move and it was way better than the prior one with another company. Price is decent, not the cheapest. I recommend amoov

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Jiayi
IT

Josh & AMOOV team were great Josh & AMOOV team were great. Container arrived right on time (we had to push a bit for it as potential delays were mentioned 2 weeks prior delivery). Great experience overall!

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