Juan Stelljes
GBAwesome Transport Broker Broker provided good, bad and ugly of vehicle transport industry. Walked me thru every step of the way. Got competitive offer to ship my Durango in 5 business days. Had 200lbs of household good to ship with car and no extra charge. WA to IL in 3 days delivered.
Cliff
GBThis was a very pleasant experience… This was a very pleasant experience for me Mr Eric La Gra Was very patient with me seeing i am overseas and had to rely on friends stateside to do the vehicle purchase for me. This took about a month to get done And Mr La Gra kept in contact via email not being pushy but checking if i still needed to move the truck which i did. He also sent me information on how the process of transporting a vehicle works so i could better understand. I would without a doubt work with him again from quote to delivery he was 100% transparent.
aaa
GBThe industry is odd The industry is odd - best to read up on how it works to set expectations on how much it costs and where the money goes. I was very happy with Spencer Thomas and how he handled getting my car shipped. He was prompt, communicative, and he found a suitable transporter for the next day, and all seemed to go relatively smooth. Only negative has to do with how they jog for business, and this is not just them, it's an industry thing - which is spam out emails with lower rates than you should expect to pay, then it's a bait and switch with what the price actually is. My eventual price was slightly higher than the initial bid - which i was told was a price they never could have achieved. But the end price was still better than many of the quotes i was getting elsewhere. Suggestion to all - look up businesses that have positive reviews on BBB or yelp or whatever your favorite review platform is. Make sure you feel comfortable and trust them (to some extent). I'm still giving Mercury a positive review, and would likely inquire with them again if i had to ship another car.
Deirdre Grecco
GBHappy Repeat Customer! Jim Gozde has shipped three of my vehicles over the past 5+ years and I totally trust both him and this company. He provides consistently excellent customer service and I will continue to use him for any shipping needs in the future. Choosing an auto transport company was initially super stressful and overwhelming so I'm very thankful to have found this place. If you are looking for an auto transporter, you can trust Jim and Mercury Auto Transport to charge a fair price, provide both speedy and fantastic service, and safely transport your vehicle.
Jeremy
GBGood experience Did some research on car transport companies, saw good reviews and decided to go with mercury. Short notice on a Saturday, Jesus Vega helped me get a driver and had the car picked up within 4 hours of my call. Personable & professional dude. It was a relatively short trip but it was fast shipping & a painless process.