David Koval
GBMercury found a carrier instantly despite the short notice After I confirmed my order to have my car delivered from Texas to Florida, Mercury Auto Transport instantly called me back saying they had already found a carrier to transport my vehicle. Keep in mind that this was done during the weekend, where business was sure to be slow due to the schedules of the truck carriers. However I did not expect my agent (David Hilty) to instantly find a carrier in such short notice, which was perfect knowing I could get my vehicle a lot sooner then expected. As a first time customer to this kind of service, David explained everything in a simple manner and gave clear instructions on what I should to prepare for the carrier. The price remained in the expected range, I had no issues doing understanding the process, and I got my vehicle home with no problems! Thank you David Hilty for a quick and simple service!
Cliff
GBThis was a very pleasant experience… This was a very pleasant experience for me Mr Eric La Gra Was very patient with me seeing i am overseas and had to rely on friends stateside to do the vehicle purchase for me. This took about a month to get done And Mr La Gra kept in contact via email not being pushy but checking if i still needed to move the truck which i did. He also sent me information on how the process of transporting a vehicle works so i could better understand. I would without a doubt work with him again from quote to delivery he was 100% transparent.
Mike Harp
GBExcellent Excellent! I had been previously jerked around for 2 weeks by another transport company. I finally had enough and after talking to David H with Mercury I decide to go with them. The communication with my agent David H was great. He took the time to explain every detail of the bid-ask auto transport business and once I placed the order he went straight to work. He kept me posted daily with emails and text messages. My car was dispatched in 3 days. Everything happened just as he described. I highly recommend going with Mercury Auto Transport!
Anne
GBGreat Service for the Second Time This is the second time I have used Mercury Auto Transport and Jake Horner. Jake is great at being trusted, attentive, and giving great tips. He keeps in touch both by email and text, and always lets you know what's going on. I have also liked BOTH of the transport companies he has sent to me to travel with my car.
CHARLTON DONALD
GBGreat experience Great experience. Melissa Dossett was my agent and she was with me every step of the way. She stayed in constant contact and provided me with information spelling out the whole process. When the assigned driver had to cancel, Melissa was able to get me a replacement so quickly I didn't even have time to let the seller know there maybe a delay. Overall great experience and very appreciative of Melissa's hard work and effort!