2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

Andy works diligently and efficiently for us and we can definitely tell. We had used random other companies until we were introduced to Andy at Ideal Custom Boxes. Andy is seriously one of the best to work with! Anything we need, they can not only make for us, but they'll have a quote by the end of the day for us. Their response times to emails, and the rate at which we receive our final packaging is so quick. Andy works diligently and efficiently for us and we can definitely tell. We have definitely found a company that we can not only recommend, but will solely use for packaging in our business.

I can't say enough about Andy! I can't say enough about Andy!! He's super responsive, prompt and the products always arrive on time and are of excellent quality. Highly recommend

PERFECT Great customer service! Andy was amazing to work with!! He responded back to emails quickly and on top of everything my boxes for my products are PERFECT! Highly recommend Andy, he is exceptional!!

great experience I had a great experience! Xander was super helpful! This was my first time ordering boxes, and he was very helpful to walk me through the whole process.