Bergen Baucom
GBLOVE My Boxes! I am so pleased with my candle boxes from Ideal Custom Boxes! I worked with Xander Hill and he was such a delight! Super responsive, kind, and ever so helpful! I will absolutely continue to work with Xander and this company and highly recommend you do the same!
Jen Jackson
GBGreat company, awesome service! Andy was amazing to work with! I asked a lot of questions and Andy always provided a prompt response and a detailed clarifying answer. Ideal Custom Boxes really cares about the customer and it shows. Thank you for the great service!
Amber Stevens Keller
GBgreat experience I had a great experience! Xander was super helpful! This was my first time ordering boxes, and he was very helpful to walk me through the whole process.
Anne Altor
GB2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.
Nic
GBJust got my first order from these… Just got my first order from these guys. Pure perfection. From quote to shipping everything was immaculate. Alexander (Xander) is awesome. Great customer service and very responsive. I know nothing about designing boxes and jumped right into it and Xander was able to guide me to what I was looking for. I was pretty picky about the details I wanted and he was able to make changes and send back multiple drafts in a day. When I need more I'll be coming back here. Thank you Xander and your production team!!