2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

Excellent customer service Excellent customer service, response time, and great quality products. I got exactly what I asked for and the products look great on the shelves! Andy is absolutely amazing! Will order again and highly recommend!

I can't say enough about Andy! I can't say enough about Andy!! He's super responsive, prompt and the products always arrive on time and are of excellent quality. Highly recommend

The best customer service and amazing… The best customer service and amazing quality!!!! Andy is the best rep. Great prices and they aim to please.

LOVE My Boxes! I am so pleased with my candle boxes from Ideal Custom Boxes! I worked with Xander Hill and he was such a delight! Super responsive, kind, and ever so helpful! I will absolutely continue to work with Xander and this company and highly recommend you do the same!