Nic
GBJust got my first order from these… Just got my first order from these guys. Pure perfection. From quote to shipping everything was immaculate. Alexander (Xander) is awesome. Great customer service and very responsive. I know nothing about designing boxes and jumped right into it and Xander was able to guide me to what I was looking for. I was pretty picky about the details I wanted and he was able to make changes and send back multiple drafts in a day. When I need more I'll be coming back here. Thank you Xander and your production team!!
Anne Altor
GB2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.
Cedar Ave
CAWe absolutely love the turn out of our… We absolutely love the turn out of our custom boxes! I was a bit nervous to create my own custom box but Alexander was extremely helpful the entire project. If you’re feeling overwhelmed by the idea of a custom piece, don’t be! This company basically holds your hand and gets the job done with great quality to boot! We have ordered twice now and we look forward to many more projects to come!
Paola Hernandez
CAIncredible Service Can’t even begin to tell you, how AMAZING Alexander was. He listened to my concerns and even made suggestions on how to improve my box. The patience and attendance I was given has made me a loyal customer for lifE. The entire team is wonderful. Thank so much for making my dream a reality. 1000% recommend to anyone looking for custom boxes.
Marsha Wilson
GBHighly recommend Ideal Custom Boxes! Seen Ideal Custom Boxes on Instagram and decided to reach out because our business needed custom boxes for CBD products. Mr. Andy Craig started conversating with both my husband and I daily and would follow up with us and did everything he could to answer any questions we had- he provided detailed pricing along with a 3D mock up of our boxes. We were pleased with the customer service to say the least, and after receiving the boxes in the mail, we both agreed that we have never been so happy with packaging for our products! The colors on the boxes for our CBD tincture is very appealing and are so VIBRANT! They gave us exactly what we wanted and if you are looking for great customer service, beautiful custom boxes, and the best prices I highly recommend giving them a call! Ask for Andy...he goes above and beyond for you :) and everyone loves great service Marsha Wilson/ Phat Hempies CBD