Jon is extremely patient and professional, he took the time to really understand our needs. Got the job done very fast, our boxes are perfect. Highly recommend. Jon is very patient and professional. He took the time to really understand our needs. We love our boxes, they look beautiful and great quality. Fast delivery too. Highly recommend them.

Xander was incredibly responsive and a… Xander was incredibly responsive and a pleasure to work with. Will be doing business in the future!! I love my boxes.

Excellent customer service Excellent customer service, response time, and great quality products. I got exactly what I asked for and the products look great on the shelves! Andy is absolutely amazing! Will order again and highly recommend!

Great company, awesome service! Andy was amazing to work with! I asked a lot of questions and Andy always provided a prompt response and a detailed clarifying answer. Ideal Custom Boxes really cares about the customer and it shows. Thank you for the great service!

2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.