2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

Super cute boxes - great help for newbie!! Xander was awesome helping me design and order the correct boxes for my VERY small business. I am not a professional in this world and he was very patient and super fast with all of my questions and his answers. The work is amazing and my boxes look so great -I thought the prices were fair and the speed and quality of work was fantastic - btw, he was recommended to me by another small business person! Grateful for the help and speediness of the work!

I can't say enough about Andy! I can't say enough about Andy!! He's super responsive, prompt and the products always arrive on time and are of excellent quality. Highly recommend

Jon is extremely patient and professional, he took the time to really understand our needs. Got the job done very fast, our boxes are perfect. Highly recommend. Jon is very patient and professional. He took the time to really understand our needs. We love our boxes, they look beautiful and great quality. Fast delivery too. Highly recommend them.

PERFECT Great customer service! Andy was amazing to work with!! He responded back to emails quickly and on top of everything my boxes for my products are PERFECT! Highly recommend Andy, he is exceptional!!