2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

The best customer service and amazing… The best customer service and amazing quality!!!! Andy is the best rep. Great prices and they aim to please.

LOVE My Boxes! I am so pleased with my candle boxes from Ideal Custom Boxes! I worked with Xander Hill and he was such a delight! Super responsive, kind, and ever so helpful! I will absolutely continue to work with Xander and this company and highly recommend you do the same!

Great company, awesome service! Andy was amazing to work with! I asked a lot of questions and Andy always provided a prompt response and a detailed clarifying answer. Ideal Custom Boxes really cares about the customer and it shows. Thank you for the great service!

PERFECT Great customer service! Andy was amazing to work with!! He responded back to emails quickly and on top of everything my boxes for my products are PERFECT! Highly recommend Andy, he is exceptional!!