Anne Altor
GB2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.
Nic
GBJust got my first order from these… Just got my first order from these guys. Pure perfection. From quote to shipping everything was immaculate. Alexander (Xander) is awesome. Great customer service and very responsive. I know nothing about designing boxes and jumped right into it and Xander was able to guide me to what I was looking for. I was pretty picky about the details I wanted and he was able to make changes and send back multiple drafts in a day. When I need more I'll be coming back here. Thank you Xander and your production team!!
Bergen Baucom
GBLOVE My Boxes! I am so pleased with my candle boxes from Ideal Custom Boxes! I worked with Xander Hill and he was such a delight! Super responsive, kind, and ever so helpful! I will absolutely continue to work with Xander and this company and highly recommend you do the same!
Steph Cence
GBThe best customer service and amazing… The best customer service and amazing quality!!!! Andy is the best rep. Great prices and they aim to please.
NC
GBSuper cute boxes - great help for newbie!! Xander was awesome helping me design and order the correct boxes for my VERY small business. I am not a professional in this world and he was very patient and super fast with all of my questions and his answers. The work is amazing and my boxes look so great -I thought the prices were fair and the speed and quality of work was fantastic - btw, he was recommended to me by another small business person! Grateful for the help and speediness of the work!