Anne Altor
GB2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.
Steph Cence
GBThe best customer service and amazing… The best customer service and amazing quality!!!! Andy is the best rep. Great prices and they aim to please.
Cedar Ave
CAWe absolutely love the turn out of our… We absolutely love the turn out of our custom boxes! I was a bit nervous to create my own custom box but Alexander was extremely helpful the entire project. If you’re feeling overwhelmed by the idea of a custom piece, don’t be! This company basically holds your hand and gets the job done with great quality to boot! We have ordered twice now and we look forward to many more projects to come!
Jay
GBAndy at Ideal Custom Boxes was very… Andy at Ideal Custom Boxes was very helpful and quick with his responses, having gotten my order confirmed within a few days - then shipped and received a few weeks later. All the custom boxes were packaged neatly, they also have great quality with the printing and the materials used.
Donna Trask
GBPERFECT Great customer service! Andy was amazing to work with!! He responded back to emails quickly and on top of everything my boxes for my products are PERFECT! Highly recommend Andy, he is exceptional!!