Andy at Ideal Custom Boxes was very… Andy at Ideal Custom Boxes was very helpful and quick with his responses, having gotten my order confirmed within a few days - then shipped and received a few weeks later. All the custom boxes were packaged neatly, they also have great quality with the printing and the materials used.

Andy works diligently and efficiently for us and we can definitely tell. We had used random other companies until we were introduced to Andy at Ideal Custom Boxes. Andy is seriously one of the best to work with! Anything we need, they can not only make for us, but they'll have a quote by the end of the day for us. Their response times to emails, and the rate at which we receive our final packaging is so quick. Andy works diligently and efficiently for us and we can definitely tell. We have definitely found a company that we can not only recommend, but will solely use for packaging in our business.

2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.

Great company, awesome service! Andy was amazing to work with! I asked a lot of questions and Andy always provided a prompt response and a detailed clarifying answer. Ideal Custom Boxes really cares about the customer and it shows. Thank you for the great service!