Jen Jackson
GBGreat company, awesome service! Andy was amazing to work with! I asked a lot of questions and Andy always provided a prompt response and a detailed clarifying answer. Ideal Custom Boxes really cares about the customer and it shows. Thank you for the great service!
Nic
GBJust got my first order from these… Just got my first order from these guys. Pure perfection. From quote to shipping everything was immaculate. Alexander (Xander) is awesome. Great customer service and very responsive. I know nothing about designing boxes and jumped right into it and Xander was able to guide me to what I was looking for. I was pretty picky about the details I wanted and he was able to make changes and send back multiple drafts in a day. When I need more I'll be coming back here. Thank you Xander and your production team!!
Anne Altor
GB2 orders placed: so far so good! We've placed 2 orders so far with Ideal Custom Boxes. We decided to try them after frustration with our previous supplier. We appreciate their communication - Andy Craig is quick to respond and to answer questions and concerns. Jon Ford also responds and provides proofs quickly. The lead time is longer than advertised: the turnaround time we've experienced has been between 20 and 27 days rather than the 13 advertised, so plan accordingly. The print quality they've provided so far has been excellent. We are happy to recommend them and plan to work with them again.
jessica bellinger
GBVery quick and affordable Very quick and affordable. Xander went above and beyond with making the process easy. They also came really fast. When working with other box companies in the past, I had to wait over a month or more for my boxes, So it was nice to get them fast.