A stressful situation made less so… From the first assessment walkthrough to the packing and unloading everyone was in constant communication and polite, efficient, and fast. Every one of my possessions was carefully wrapped and packed. FlatRate staff made a stressful situation as easy and seamless as possible.

The team here was amazing! The team here was amazing! Made my move so easy from NYC; the movers were so professional, kind and efficient especially considering the narrow hall + 3 three flights of stairs! Would recommend to everyone!

Third Flatrate move This was my third move with Flatrate (one overseas and two in New York City) and I’ve always had a great experience. The crew did a great job—even with a challenging entryway at the move-in location. The team was also very flexible with some last minute changes. Definitely recommend.

Polite, professional and diligent The delivery crew (Saïd and Abdul) were very polite, helpful and professional. They arrived early, worked diligently and treated my belongings with care. They were considerate and pleasant to deal with. This was my sixth move with FlatRate and I would always recommend them.

They didn't send enough movers (we were… They didn't send enough movers (we were told one got sick) so the move took much longer than expected. Our my new building charged a large late fee. They said they would cover partial and didn't even cover the amount they said they would pay which was less than half anyways. That was another lie. Emails continue to go unanswered. I would absolutely stay away from this company, we wish we went with Piece of Cake instead. Please learn from our mistake and do the same.