These movers were excellent These movers were efficient, conscientious and, most importantly, gentle. We hired them to pack everything in our 3 bedroom apartment and then unpack and put our things away in our new place. Nothing got lost, nothing was broken, and they did an amazing job getting things out and then into two NYC apartments. The furniture they had to take apart was put back together perfectly. The crew was courteous and extremely professional. We couldn't have been happier and would recommend them to anyone planning a move.

I wouldn’t hire anyone else, ever! I wouldn’t hire anyone else, ever!! They are top notch, 100 percent. Everyone there. Moving is very stressful., and they take care of absolutely everything! I have another move coming up too … I am definitely hiring Flat Rate., and am requesting the same team. Led by Jose Robles-Morales., the foreman., they were excellent! Record time too. David Lloyd is excellent too.

They didn't send enough movers (we were… They didn't send enough movers (we were told one got sick) so the move took much longer than expected. Our my new building charged a large late fee. They said they would cover partial and didn't even cover the amount they said they would pay which was less than half anyways. That was another lie. Emails continue to go unanswered. I would absolutely stay away from this company, we wish we went with Piece of Cake instead. Please learn from our mistake and do the same.

A stressful situation made less so… From the first assessment walkthrough to the packing and unloading everyone was in constant communication and polite, efficient, and fast. Every one of my possessions was carefully wrapped and packed. FlatRate staff made a stressful situation as easy and seamless as possible.

Third Flatrate move This was my third move with Flatrate (one overseas and two in New York City) and I’ve always had a great experience. The crew did a great job—even with a challenging entryway at the move-in location. The team was also very flexible with some last minute changes. Definitely recommend.