Stephen
USThese movers were excellent These movers were efficient, conscientious and, most importantly, gentle. We hired them to pack everything in our 3 bedroom apartment and then unpack and put our things away in our new place. Nothing got lost, nothing was broken, and they did an amazing job getting things out and then into two NYC apartments. The furniture they had to take apart was put back together perfectly. The crew was courteous and extremely professional. We couldn't have been happier and would recommend them to anyone planning a move.
Tiffany Orsini
USI wouldn’t hire anyone else, ever! I wouldn’t hire anyone else, ever!! They are top notch, 100 percent. Everyone there. Moving is very stressful., and they take care of absolutely everything! I have another move coming up too … I am definitely hiring Flat Rate., and am requesting the same team. Led by Jose Robles-Morales., the foreman., they were excellent! Record time too. David Lloyd is excellent too.
guy apicella
USWorst moving experience Worst moving experience . I used Flatrate for moving and storing my furniture until my new house was completed. I paid for ‘premium storage’ at its Newark location. 18 month later and 10,000 dollars in storage fees alone, my furniture was delivered. All the furniture was damaged, light fixtures broken and rugs ripped and molded. Driver stated that was the condition it was in when pick up at its Bronx facility. Damages exceeded 40,000 dollars. Flatrate sent me a check for 700 dollars in total compensation.
Leslie
USHappy customer My move came off without a hitch; Daniel in Sales arranged everything well, and dispatch kept me up-to-date about how things were going. But the moving team (led by a different Daniel) was the real star of the show. They were exceptionally conscientious with my stuff, creative in their packing and slogged through a super hot, long day to get me into my new home in time. Everything arrived safely without damage, from my large paintings to my delicate wine glasses.
CJA
USAnother flawless move. Another flawless, painless move, which included a last minute additional stop. Great movers who work quickly, efficiently (watch one of them wrap a couch in plastic) and hassle free. Would be hard pressed to use another moving company. Whatever they’re doing internally, it’s working.