Happy customer My move came off without a hitch; Daniel in Sales arranged everything well, and dispatch kept me up-to-date about how things were going. But the moving team (led by a different Daniel) was the real star of the show. They were exceptionally conscientious with my stuff, creative in their packing and slogged through a super hot, long day to get me into my new home in time. Everything arrived safely without damage, from my large paintings to my delicate wine glasses.

They didn't send enough movers (we were… They didn't send enough movers (we were told one got sick) so the move took much longer than expected. Our my new building charged a large late fee. They said they would cover partial and didn't even cover the amount they said they would pay which was less than half anyways. That was another lie. Emails continue to go unanswered. I would absolutely stay away from this company, we wish we went with Piece of Cake instead. Please learn from our mistake and do the same.

The team here was amazing! The team here was amazing! Made my move so easy from NYC; the movers were so professional, kind and efficient especially considering the narrow hall + 3 three flights of stairs! Would recommend to everyone!

Awesome service with great… Awesome service with great communication from beginning to end. Adam and team made things very easy and were on top of everything. Nanoom and Miguel are top notch movers who are so nice and efficient!

A stressful situation made less so… From the first assessment walkthrough to the packing and unloading everyone was in constant communication and polite, efficient, and fast. Every one of my possessions was carefully wrapped and packed. FlatRate staff made a stressful situation as easy and seamless as possible.