I'm new to 123 Load Board I'm new to 123 Load Board, I was about to end my subscription, but with Adelina help, she was able to show me how to effectively use the load board for advancement. Thank you Adelina for taking time out to help me.

STAY AWAY FROM THESE SCAM ARTISTS Emailed the company to cancel my subscription cause the app didn't work for me. They responded and then still continued to charge my card 2 weeks later. When I emailed them to give me my money back they refused and said that it was my fault and they didn't have to cause they never violated our agreement!? They charged me over 60$ and then told me to go screw myself stay far away from these scam artists! Do not give them your payment information!

Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.

BE VERY CAREFUL Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!

Phenomenal Support staff at 123 Loadboard The Support staff at 123 Loadboard are phenomenal. I had the opportunity to speak with Ms. Nika Solovjova today. She was customer focused, knowledgeable, patient, empathetic, etc. She answered all of my questions, offered to demonstrate, and went "above and beyond" to ensure I understood the process.