The Best Customer Service Chantel Da Cunha gave the best customer service experience I’ve had in years. She definitely helped me in every area and sum. I can’t wait to work with this company. I started the trial, but I’m definitely gonna continue to use this service. I surely will be recommending 123Loadboard to all the drivers I know.

Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.

My carrier has a new authority and it… My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah

Best Call New to 123Loadboard I didn’t know many things until I talked to Adelina she was awesome, very professional, knowledgeable, great customer service. Thanks to her now I know how to work around the app. A++++

These companies is terrible They charge… These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received