Miss Chelsea Smith is the reason i had… Miss Chelsea Smith is the reason i had a great experience. She is well knowledgeable, very passionate about making sure I have and understand what my needs are, she is dedicated in helping meet my needs on the 123 Load Board. She is just the best person I would continue to work with her. Thank you

STAY AWAY FROM THESE SCAM ARTISTS Emailed the company to cancel my subscription cause the app didn't work for me. They responded and then still continued to charge my card 2 weeks later. When I emailed them to give me my money back they refused and said that it was my fault and they didn't have to cause they never violated our agreement!? They charged me over 60$ and then told me to go screw myself stay far away from these scam artists! Do not give them your payment information!

Great Customer Service Chantel is the greatest. Just when I was about to throw the towel in because I didn’t know how to navigate the app she took her time and properly explained the system to me. Thanks Chantel let’s get this money.😂

Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.

Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.