Antwan Copeland
GBThe Best Customer Service Chantel Da Cunha gave the best customer service experience I’ve had in years. She definitely helped me in every area and sum. I can’t wait to work with this company. I started the trial, but I’m definitely gonna continue to use this service. I surely will be recommending 123Loadboard to all the drivers I know.
Joel
GBAwesome platform and customer service experience with Aaliyah Awesome platform, app and customer support experience with Aaliyah! I’ve been using DAT for the past few years. After recently trying 123 Load board, I can say that there is much more detailed information on the loads, less canceled loads, and it is more organized, and can notify you based on load preferences. This all helps you to be more proficient in your business. Also, I thought having DAT and this load board might be redundant with the same loads. But I found loads on here that wasn’t on DAT. Aaliyah was down to earth, very helpful, a pleasure to talk to. She helped me to make the decisions to subscribe.
Micheal Baylham
GBFrontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.
Cipriano Flores
GBBest Call New to 123Loadboard I didn’t know many things until I talked to Adelina she was awesome, very professional, knowledgeable, great customer service. Thanks to her now I know how to work around the app. A++++
fritz pierre
GBThese companies is terrible They charge… These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received