Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.

STAY AWAY FROM THESE SCAM ARTISTS Emailed the company to cancel my subscription cause the app didn't work for me. They responded and then still continued to charge my card 2 weeks later. When I emailed them to give me my money back they refused and said that it was my fault and they didn't have to cause they never violated our agreement!? They charged me over 60$ and then told me to go screw myself stay far away from these scam artists! Do not give them your payment information!

These companies is terrible They charge… These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received

Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.

The Best Customer Service Chantel Da Cunha gave the best customer service experience I’ve had in years. She definitely helped me in every area and sum. I can’t wait to work with this company. I started the trial, but I’m definitely gonna continue to use this service. I surely will be recommending 123Loadboard to all the drivers I know.