Joel
GBAwesome platform and customer service experience with Aaliyah Awesome platform, app and customer support experience with Aaliyah! I’ve been using DAT for the past few years. After recently trying 123 Load board, I can say that there is much more detailed information on the loads, less canceled loads, and it is more organized, and can notify you based on load preferences. This all helps you to be more proficient in your business. Also, I thought having DAT and this load board might be redundant with the same loads. But I found loads on here that wasn’t on DAT. Aaliyah was down to earth, very helpful, a pleasure to talk to. She helped me to make the decisions to subscribe.
Micheal Baylham
GBFrontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.
Cipriano Flores
GBBest Call New to 123Loadboard I didn’t know many things until I talked to Adelina she was awesome, very professional, knowledgeable, great customer service. Thanks to her now I know how to work around the app. A++++
Jskwkw Nnnn
GBBE VERY CAREFUL Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!
Christopher Allan
CAI found this new load board and have… I found this new load board and have been giving it a try out. It’s easy to use and booking loads is straightforward. The customer service so far has been top notch and they are more than accommodating with new customers. Most of the loads are US based but they are expanding their base to provide more opportunities for us Canadian Truckers using the spot market. Definitely would recommend