Phenomenal Support staff at 123 Loadboard The Support staff at 123 Loadboard are phenomenal. I had the opportunity to speak with Ms. Nika Solovjova today. She was customer focused, knowledgeable, patient, empathetic, etc. She answered all of my questions, offered to demonstrate, and went "above and beyond" to ensure I understood the process.

Great Customer Service Chantel is the greatest. Just when I was about to throw the towel in because I didn’t know how to navigate the app she took her time and properly explained the system to me. Thanks Chantel let’s get this money.😂

These companies is terrible They charge… These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received

BE VERY CAREFUL Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!

Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.