Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.

My carrier has a new authority and it… My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah

The sales agent that helped me Adelina Proveja The sales agent that helped me, Adelina Proveja, was super helpful and extremely thorough. Not to mention, super patient while walking me through the load process. I am looking forward to making the most use of this new and what seems easy to use tool.

BE VERY CAREFUL Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!

Im a new user to this load and it is… Im a new user to this load and it is one of the best load boards. It has exceptional features that are very useful. A major plus to be able upload documents directly from board. Agent Chantel was amazing with navigating me through board. Would definitely recommend using 123 load board.