Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.

Aaliyah has been amazing Aaliyah has been nothing short of amazing! From personal walkthroughs on how to navigate the website to keeping her word and following up to make sure that our questions are answered.

Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.

Phenomenal Support staff at 123 Loadboard The Support staff at 123 Loadboard are phenomenal. I had the opportunity to speak with Ms. Nika Solovjova today. She was customer focused, knowledgeable, patient, empathetic, etc. She answered all of my questions, offered to demonstrate, and went "above and beyond" to ensure I understood the process.

Superb - the value is worth more than cost! Of all the apps out there, it can be said, "you get what you pay for." Except 123LoadBoard, you get MORE than what you pay for! Besides the basic load board info (loads, brokers, rates), you get the best personalized customer service. And it's real, like the rep gives you that feeling that he/she does care about you, your business, and its success. The app is relatively easy, and its made easier by a real live demo with a rep walking you through the entire app. It's the only one I use now.