Alician Batts
GBMy carrier has a new authority and it… My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah
l clark
GBPhenomenal Support staff at 123 Loadboard The Support staff at 123 Loadboard are phenomenal. I had the opportunity to speak with Ms. Nika Solovjova today. She was customer focused, knowledgeable, patient, empathetic, etc. She answered all of my questions, offered to demonstrate, and went "above and beyond" to ensure I understood the process.
Dawkins Dispatch, LLC
GBCustomer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.
Hudson Mckinley
GBIm a new user to this load and it is… Im a new user to this load and it is one of the best load boards. It has exceptional features that are very useful. A major plus to be able upload documents directly from board. Agent Chantel was amazing with navigating me through board. Would definitely recommend using 123 load board.
Joel
GBAwesome platform and customer service experience with Aaliyah Awesome platform, app and customer support experience with Aaliyah! I’ve been using DAT for the past few years. After recently trying 123 Load board, I can say that there is much more detailed information on the loads, less canceled loads, and it is more organized, and can notify you based on load preferences. This all helps you to be more proficient in your business. Also, I thought having DAT and this load board might be redundant with the same loads. But I found loads on here that wasn’t on DAT. Aaliyah was down to earth, very helpful, a pleasure to talk to. She helped me to make the decisions to subscribe.