Frontline employees Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.

Im a new user to this load and it is… Im a new user to this load and it is one of the best load boards. It has exceptional features that are very useful. A major plus to be able upload documents directly from board. Agent Chantel was amazing with navigating me through board. Would definitely recommend using 123 load board.

The Best Customer Service Chantel Da Cunha gave the best customer service experience I’ve had in years. She definitely helped me in every area and sum. I can’t wait to work with this company. I started the trial, but I’m definitely gonna continue to use this service. I surely will be recommending 123Loadboard to all the drivers I know.

Was recommended this app by a friend… Was recommended this app by a friend and its a good choice, user friendly layout and efficient app, lots of hot shot loads and good customer service. Also free trial when you sign-up

My carrier has a new authority and it… My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah