Customer Service Will Always Retain Me I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a list of carriers per state that Al have registered with 123Loadboard. That is a great feature when trying to grow your business. Thanks Chantel, who has ALWAYS provided me with exceptional customer care.

These companies is terrible They charge… These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received

BE VERY CAREFUL Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!

My carrier has a new authority and it… My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah

Best Call New to 123Loadboard I didn’t know many things until I talked to Adelina she was awesome, very professional, knowledgeable, great customer service. Thanks to her now I know how to work around the app. A++++