Dianne
GBExcellent Good friendly service, no question unanswered, clean, new and heated, and good location thanks premiere
Alexandra
GBExcellent Service Highland Hills Storage provides excellent service. We have had no troubles storing our stuff at their facility. They go out of their way to provide good customer service.
Debra Diaz
GBAll I can say is EXCELLENT Customer Service My husband and I arrived in Seattle on May 27th. We drove here from Miami, Florida. I reserved the storage online and really hoped that I had not made a mistake since, I had not been there before. When we arrived everything was ready, Leo Alvarez took care of us right away. We have been back several times and he always has a big smile, kind words and when we have needed something we are always given Excellent Customer Service. Thank you so very much!!!
PAMELA PULVER
GBfive stars for storage partners, NO STARS for Seattle Vault. First, Storage Partners has been great. They straightened out a problem I had paying online quickly and courtiously. Seattle Vault has abysmal customer service. I phoned and spoke with Richie three times, trying to straighten out the online payment problem. He was rude, complained that he wouldn't wave the late fee even though I called within the grace period to pay by phone. I will always pay online with storage partners from now on. Also, rusty water from an overhead leaking pipe above my basement unit soiled my boxes and some furniture. They did finally give me two months discount for that problem. When I first moved in, they had given away a 5x10 unit on an upper floor that I reserved, and stuck me in the basement.
William Douglas
GBPremier Storage - Everett, Washington 98208 My wife and I toured Premier Storage with manager Leroy Brown and found the facility clean, well organized and thought manager Leroy Brown was very knowledgeable about the storage business. We returned a few weeks later and rented a 10 X 10 unit. I would recommend this facility to a friend or family member if storage was needed.