I’m very impressed with my care package… I’m very impressed with my care package that was made up for my girlfriend that was in quarantine. I browsed several websites and this one was the only one with good prices and great shipping! The shipping was very quick and the package was perfect, exactly how I ordered it. I highly recommend it if you’re looking for customizing your own package.

Great service! I made an error in my delivery address, and was very worried that I would not fix the mistake in time because their emergency phone hours were over for the day. I emailed them instead as a last resort, and a wonderful customer service agent, Paul, fixed it within the hour! It helped a lot!

Great as a reward for remote teams! I just used Package Penguin to send my all-remote team a big box of their favorite snacks. This company has great customer service -- Paul told me when I would need to get my order in by for us all to get our package by the same date, and I got tracking numbers to ensure that everyone's package would arrive in time. I even got tissues that matched our company colors. It worked exactly like it claims. Package Penguin is easy to work with and has a great selection of products at a fair price. I highly recommend.

My daughter was very please with her… My daughter was very pleased with her final exam care package! Her college’s colors represented with the tissue paper was a great touch! I have a suggestion, though....it’d be great if you could decorate the notes a little. Some hearts or smileys would be cool. Thanks for the service you provide!

excellent customer service My experience with package penguin had some difficulties but because of the way the handled themselves I still am giving them 5 stars. I ordered a package for a friend and paid for the shipping to get it there at a certain date. However, after 7 days passed that date it still had not arrived. I called customer service and they immediately looked into it and helped me. Even though it seemed like a problem with the postal service and not them they took full responsibility and gave me a complete refund. They were so helpful and even though my experience wasn’t what I had wanted, I will definitely be using them again.