Erickah
GBGreat experience Great experience! Everything was in the package and my person loved it! The only suggestion I have is that when you re ordering, set the delivery date 2 or 3 days before you actually need it, just incase something happens and it has to arrive later. I did that and I’m glad I did. Other than that, Package Penguin was amazing!
MP
GBThe shipping experience is absolutely… The shipping experience is absolutely terrible! It was suppose to be delivered on Friday the 11th FedEx hasn’t been able to deliver and keeps sending to the wrong address. Waiting to see if they will actually hold it at the store I requested. There’s no reason I should have to pay $15 for the cheapest shipping and it still be terrible.
Antoinette
GBWill Use Again! Will Use Again! My sister wanted a care package while away at school. I found most of her favorite products online but please restock the sold out items quickly! I love how easy it was to customize my care package and the tracking number helped as well to ensure she received her package! She loved her customized note that I have written (typed) for her as well. Thank You Package Penguin! I will re-order again!
Student
CAGreat service! I made an error in my delivery address, and was very worried that I would not fix the mistake in time because their emergency phone hours were over for the day. I emailed them instead as a last resort, and a wonderful customer service agent, Paul, fixed it within the hour! It helped a lot!
Towana
GBMy daughter was very please with her… My daughter was very pleased with her final exam care package! Her college’s colors represented with the tissue paper was a great touch! I have a suggestion, though....it’d be great if you could decorate the notes a little. Some hearts or smileys would be cool. Thanks for the service you provide!