Surprised but Happy I've had nothing but headaches in the past from moving companies. I'll spare you every detail of what went wrong but its usually the games they play on the price. When I needed to ship some things to a relative in Washington, DC I crossed my fingers and went with this company. What do I mean by that? Well almost every company when it comes to moving is nice on the phone and tries to give you a rate that seems great but often times many use special wording. Wording that is trick to have you go with them but then later on you get hit with extra fees. I'm happy to say the move was completed with Alliance and I never got hit with extra charges and everything arrived in good shape!

Don't use them We hired these guys more than a year ago because of their great Yelp reviews, which it turns out were manipulated. First of all, they were really slow. We were moving from our own apartments to a new house on the same day. My now-husband had them pack all his stuff, and they wrapped every single item, including plastic cups, separately. He told them repeatedly not to wrap things that weren't going to break, but they kept doing it. It took 10 hours to move a 1 bedroom apartment. They offered him a discount for writing them a good Yelp review, and he took it. I had my stuff packed and ready. I'd moved a year earlier and it took 3 hours. With these guys it took 6 hours. They moved very slowly. They didn't pack the truck properly and had to repack some of it. They asked if they could take a short lunch break which they wouldn't charge me for, which ended up being a long lunch break which they did charge me for. The foreman was overly chatty and asked to buy one of my belongings. When I followed them down the freeway, I saw them stopped on the shoulder with both guys sitting inside the cab. They turned up 20 mins later and said they'd had a flat tire. They charged me for that time too. By the time we got the truck unloaded at the new place, I was so tired of this endless move that I told them to leave my stuff in roughly the right rooms and I'd put it together later. When I went to do that I discovered that they lost the pegs for my bookcase, ripped the hinges on my other bookcase badly enough that it can't be put it together again, and I just noticed a big chunk of missing wood on my otherwise beautiful dresser. It was a bad experience that keeps coming back each time I find another broken bit of furniture. Please don't use these guys.

Apartment Move Recently had to move apartments due to the fact that my current apartment was getting foreclosed on. So I found a great place in the south Loop with a great view. No one likes moving cause its a hassle but with Movers Alliance I had none of the headaches you would normally have. They were fast and efficient and so professional with my things. None of ,my belongings were damaged in the move. They gave me A great rate and there customer service was outstanding. Thank you again movers alliance I will be recommending you to family and friends.

Car Shipping to Texas was a Cake Walk I found these guys in my online search when looking for movers and car shippers in Cali. I didn't actually call around to a lot of places only to about 2 others. I settled on Movers Alliance because they didn't enforce a big minimum spend on me , which most do. They were flexible on pricing and could get going with the shipment right away. My car was well taken care and even if something bad went down they had me set up to be covered which helped on the minor stress I was going through during the shipment transition.

Answered all questions. Fast and simple Like most people I hate moving and the process of going back and forth for rates and finding a good deal seems like the biggest game to me. Not only that but I've also been through those moments when a moving company would add additional fee at the end of the move. So going into to any move my guard is already up. For starters you can get a quote from their website - so early on if you don't want to talk to anyone you don't need to until you're ready to do the move. The online quote was ok, better than a few companies I looked at.. worse than some others. I decided to call up and go through some questions. I noticed other companies I had spoke to over the phone had to double check on answers while this company responded right away to my questions. That was a good noticeable different difference. When I called to get a few more details they explained a few areas of the move in which I could save money. Making that quote even lower. I got good feeling that they really cared about my best interests. They also guaranteed they would NOT give me any extra fees later on. The quote that was now a bit lower than the online one could be paid up front and that would be all that I owed. First time hearing something like that! The day of the move they sent over a great bunch of guys. They worked hard but also were cracking jokes making it kind of a fun experience actually. A few things I wasn't sure how to pack. Some art pieces that my friends had made me. They packed all of that for me and made sure that if it moved around during the trip that it wouldn't get damaged at all. Some definite attention to detail. They emailed me with ETA information about the move so I had an idea of when they would arrive. The info was pretty close to being exact when I met them at the destination. Looking over all my things. Nothing was chipped or scratched. Everything seemed just how it was when the move started. To think that I almost chose a different moving company - this could of gone way different. Glad it worked out for the best.