R Williams
GBDON'T USE THIS MOVING COMPANY!! I recently hired Long Distance Movers Alliance to pick up my things on August 30th, 2015 for a move from Queens, NY to West Palm Beach, Fl. My things arrived on September 19th, if my memory serves me well. My things arrived a few days late, and I had to call the company to find out what was going on with my delivery. The movers who picked up my stuff were great. But that’s where the greatness STOPS. My stuff arrived with two men who worked quickly. However, as they were moving things around (before they unloaded my stuff) I noticed that one of them (not the one in charge) handled the boxes very roughly, throwing boxes in a way he shouldn’t be. I observed them placing heavier boxes on top of lighter boxes. After unloading my things, it was discovered that one of my medium sized boxes were missing. They use a checklist system. The items are listed and numbered at the time of pick up, so that you can account for each item. Along with the missing box, two of my vases were broken, as well as my George Foreman grill and an electric griddle. These were used items. In trying to reach a settlement, Long Distance Movers Alliance has offered me $125 for a box containing personal items with a value of at least $250, two broken vases, one broken electric griddle, and a broken George Foreman grill. With the exception of the courteousness of their staff (Hector, the lead moving guy who delivered in WPB, the crew who picked up in NY, and Patrick, the Moving Specialist who booked my move), there has been nothing good about this moving experience. From late arrival, to broken stuff and missing boxes, I am sorely disappointed with their service. I am still awaiting a better response than the one I’ve been given, although it has been almost two month. I am sure they do NOT know where the box is at this point. But offering me $125 is insulting and quite frankly not enough. I had certifications for my job in that box,that I had to get over again. Which meant spending $170. That would have been more had I not been lucky. I had physical items that are $250 in value, plus broken items. In short, I WOULD NOT RECOMMEND THIS MOVING COMPANY. Also, look them up on YELP. I wish I had before I did business with them.
Tiffany Bourne
GBGlad the move is over with. They got it done in good timing. I used movers Alliance for relocating our family to the Midwest from the Miami area. We had 2 bedrooms, the usual furniture, tv, desk and lots of boxes. From beginning to end they made things easier without a doubt. The rates were comparable to most every place we spoke with. It was great for once to not play games with prices. I think we've all been there when you get hit with an additional bill at the end of the move. Just paid at the start and that was it! It was worth the money.
Alonzo Cook
GBBreath of Fresh Air So me and my fiancé moved to Illinois a year ago to try something different well I should have knew how it was going to go from the way our move went. The previous company we hired to move us was horrible a tv broken, a painting scratched and a delay on time was just the beginning of the horrible experience. Although I love the city culture we could not deal with the cold in winter time so we made a quick decision to move back to Florida before getting hit with the winter weather. Luckily my fiancés boss in chicago knew of a credible company and referred us because we were not willing to go through that again. We called Movers Alliance and they gave us a free quote and was very helpful and patient with my fiancé's scepticism from past experiences. When the movers showed up they were polite and careful with everything in our place. Arriving back in Florida naturally we worried but As the movers reassured us nothing was damaged everything was exactly the way it was at our previous home. They were fast and very neat with our things. I highly recommend if your looking to move Movers Alliance is the way to go! There are too many people out there that just don't take pride in what they do. We both wish we would have known of them our first move. - Alonzo & Toya
Ankur D.
GBGreat Decision I looked at a lot of moving companies before picking this one to help with my relocations, they were very informative, helpful and understand. When the movers arrived they were very professional and were in and out before I knew it. Will definitely use them again.
Laura W
GBDon't use them We hired these guys more than a year ago because of their great Yelp reviews, which it turns out were manipulated. First of all, they were really slow. We were moving from our own apartments to a new house on the same day. My now-husband had them pack all his stuff, and they wrapped every single item, including plastic cups, separately. He told them repeatedly not to wrap things that weren't going to break, but they kept doing it. It took 10 hours to move a 1 bedroom apartment. They offered him a discount for writing them a good Yelp review, and he took it. I had my stuff packed and ready. I'd moved a year earlier and it took 3 hours. With these guys it took 6 hours. They moved very slowly. They didn't pack the truck properly and had to repack some of it. They asked if they could take a short lunch break which they wouldn't charge me for, which ended up being a long lunch break which they did charge me for. The foreman was overly chatty and asked to buy one of my belongings. When I followed them down the freeway, I saw them stopped on the shoulder with both guys sitting inside the cab. They turned up 20 mins later and said they'd had a flat tire. They charged me for that time too. By the time we got the truck unloaded at the new place, I was so tired of this endless move that I told them to leave my stuff in roughly the right rooms and I'd put it together later. When I went to do that I discovered that they lost the pegs for my bookcase, ripped the hinges on my other bookcase badly enough that it can't be put it together again, and I just noticed a big chunk of missing wood on my otherwise beautiful dresser. It was a bad experience that keeps coming back each time I find another broken bit of furniture. Please don't use these guys.