Ankur D.
USGreat Decision I looked at a lot of moving companies before picking this one to help with my relocations, they were very informative, helpful and understand. When the movers arrived they were very professional and were in and out before I knew it. Will definitely use them again.
Laura W
USDon't use them We hired these guys more than a year ago because of their great Yelp reviews, which it turns out were manipulated. First of all, they were really slow. We were moving from our own apartments to a new house on the same day. My now-husband had them pack all his stuff, and they wrapped every single item, including plastic cups, separately. He told them repeatedly not to wrap things that weren't going to break, but they kept doing it. It took 10 hours to move a 1 bedroom apartment. They offered him a discount for writing them a good Yelp review, and he took it. I had my stuff packed and ready. I'd moved a year earlier and it took 3 hours. With these guys it took 6 hours. They moved very slowly. They didn't pack the truck properly and had to repack some of it. They asked if they could take a short lunch break which they wouldn't charge me for, which ended up being a long lunch break which they did charge me for. The foreman was overly chatty and asked to buy one of my belongings. When I followed them down the freeway, I saw them stopped on the shoulder with both guys sitting inside the cab. They turned up 20 mins later and said they'd had a flat tire. They charged me for that time too. By the time we got the truck unloaded at the new place, I was so tired of this endless move that I told them to leave my stuff in roughly the right rooms and I'd put it together later. When I went to do that I discovered that they lost the pegs for my bookcase, ripped the hinges on my other bookcase badly enough that it can't be put it together again, and I just noticed a big chunk of missing wood on my otherwise beautiful dresser. It was a bad experience that keeps coming back each time I find another broken bit of furniture. Please don't use these guys.
Terrance Reilly
USApartment Move Recently had to move apartments due to the fact that my current apartment was getting foreclosed on. So I found a great place in the south Loop with a great view. No one likes moving cause its a hassle but with Movers Alliance I had none of the headaches you would normally have. They were fast and efficient and so professional with my things. None of ,my belongings were damaged in the move. They gave me A great rate and there customer service was outstanding. Thank you again movers alliance I will be recommending you to family and friends.
Alejandra Damian
USAnswered all questions. Fast and simple Like most people I hate moving and the process of going back and forth for rates and finding a good deal seems like the biggest game to me. Not only that but I've also been through those moments when a moving company would add additional fee at the end of the move. So going into to any move my guard is already up. For starters you can get a quote from their website - so early on if you don't want to talk to anyone you don't need to until you're ready to do the move. The online quote was ok, better than a few companies I looked at.. worse than some others. I decided to call up and go through some questions. I noticed other companies I had spoke to over the phone had to double check on answers while this company responded right away to my questions. That was a good noticeable different difference. When I called to get a few more details they explained a few areas of the move in which I could save money. Making that quote even lower. I got good feeling that they really cared about my best interests. They also guaranteed they would NOT give me any extra fees later on. The quote that was now a bit lower than the online one could be paid up front and that would be all that I owed. First time hearing something like that! The day of the move they sent over a great bunch of guys. They worked hard but also were cracking jokes making it kind of a fun experience actually. A few things I wasn't sure how to pack. Some art pieces that my friends had made me. They packed all of that for me and made sure that if it moved around during the trip that it wouldn't get damaged at all. Some definite attention to detail. They emailed me with ETA information about the move so I had an idea of when they would arrive. The info was pretty close to being exact when I met them at the destination. Looking over all my things. Nothing was chipped or scratched. Everything seemed just how it was when the move started. To think that I almost chose a different moving company - this could of gone way different. Glad it worked out for the best.
Matt D'Eletto
USGood Moving and Free Storage My roommate/best friend was moving a state away and needed a moving company that he could trust. We found this one online, picked it and hoped for the best honestly. Later on during the move he found out the previous renters were not even out of his new rental that he was about to move into and he already packed everything up. Alliance put everything in their storage for a day at no charge which was a fantastic start to a stressful situation. From there the movers took everything out of storage the next day and drove it over to the new location. When they arrived instead of just dropping off everything in different areas of the apartment they actually helped unpack and put things away. It really sped up the whole packing and unpacking process by a lot. I felt I needed to write this review because the experience we had was quite good.