Answered all questions. Fast and simple Like most people I hate moving and the process of going back and forth for rates and finding a good deal seems like the biggest game to me. Not only that but I've also been through those moments when a moving company would add additional fee at the end of the move. So going into to any move my guard is already up. For starters you can get a quote from their website - so early on if you don't want to talk to anyone you don't need to until you're ready to do the move. The online quote was ok, better than a few companies I looked at.. worse than some others. I decided to call up and go through some questions. I noticed other companies I had spoke to over the phone had to double check on answers while this company responded right away to my questions. That was a good noticeable different difference. When I called to get a few more details they explained a few areas of the move in which I could save money. Making that quote even lower. I got good feeling that they really cared about my best interests. They also guaranteed they would NOT give me any extra fees later on. The quote that was now a bit lower than the online one could be paid up front and that would be all that I owed. First time hearing something like that! The day of the move they sent over a great bunch of guys. They worked hard but also were cracking jokes making it kind of a fun experience actually. A few things I wasn't sure how to pack. Some art pieces that my friends had made me. They packed all of that for me and made sure that if it moved around during the trip that it wouldn't get damaged at all. Some definite attention to detail. They emailed me with ETA information about the move so I had an idea of when they would arrive. The info was pretty close to being exact when I met them at the destination. Looking over all my things. Nothing was chipped or scratched. Everything seemed just how it was when the move started. To think that I almost chose a different moving company - this could of gone way different. Glad it worked out for the best.

I would use again I used their DC location to move quite a few things to the Miami area. Wasn't charged for a estimate which was very in depth on their part. Price was good and most importantly they didn't play any pricing games. Rate stayed the same and was never hit with any surprising charges. They answered most every question I had an responded to emails within a couple hours. All around pretty solid for the most part. They seem strongest in the packing department. One of the items I was shipping was a tall sculpture. They were able to make a custom box for it. Something I haven't seen before with other companies. Nothing noticeable went wrong and everything arrived within the time frame that they emailed me. I would use again if needed.