R Williams
GBDON'T USE THIS MOVING COMPANY!! I recently hired Long Distance Movers Alliance to pick up my things on August 30th, 2015 for a move from Queens, NY to West Palm Beach, Fl. My things arrived on September 19th, if my memory serves me well. My things arrived a few days late, and I had to call the company to find out what was going on with my delivery. The movers who picked up my stuff were great. But that’s where the greatness STOPS. My stuff arrived with two men who worked quickly. However, as they were moving things around (before they unloaded my stuff) I noticed that one of them (not the one in charge) handled the boxes very roughly, throwing boxes in a way he shouldn’t be. I observed them placing heavier boxes on top of lighter boxes. After unloading my things, it was discovered that one of my medium sized boxes were missing. They use a checklist system. The items are listed and numbered at the time of pick up, so that you can account for each item. Along with the missing box, two of my vases were broken, as well as my George Foreman grill and an electric griddle. These were used items. In trying to reach a settlement, Long Distance Movers Alliance has offered me $125 for a box containing personal items with a value of at least $250, two broken vases, one broken electric griddle, and a broken George Foreman grill. With the exception of the courteousness of their staff (Hector, the lead moving guy who delivered in WPB, the crew who picked up in NY, and Patrick, the Moving Specialist who booked my move), there has been nothing good about this moving experience. From late arrival, to broken stuff and missing boxes, I am sorely disappointed with their service. I am still awaiting a better response than the one I’ve been given, although it has been almost two month. I am sure they do NOT know where the box is at this point. But offering me $125 is insulting and quite frankly not enough. I had certifications for my job in that box,that I had to get over again. Which meant spending $170. That would have been more had I not been lucky. I had physical items that are $250 in value, plus broken items. In short, I WOULD NOT RECOMMEND THIS MOVING COMPANY. Also, look them up on YELP. I wish I had before I did business with them.
Monroy
VNI would use again I used their DC location to move quite a few things to the Miami area. Wasn't charged for a estimate which was very in depth on their part. Price was good and most importantly they didn't play any pricing games. Rate stayed the same and was never hit with any surprising charges. They answered most every question I had an responded to emails within a couple hours. All around pretty solid for the most part. They seem strongest in the packing department. One of the items I was shipping was a tall sculpture. They were able to make a custom box for it. Something I haven't seen before with other companies. Nothing noticeable went wrong and everything arrived within the time frame that they emailed me. I would use again if needed.