Laura W
GBDon't use them We hired these guys more than a year ago because of their great Yelp reviews, which it turns out were manipulated. First of all, they were really slow. We were moving from our own apartments to a new house on the same day. My now-husband had them pack all his stuff, and they wrapped every single item, including plastic cups, separately. He told them repeatedly not to wrap things that weren't going to break, but they kept doing it. It took 10 hours to move a 1 bedroom apartment. They offered him a discount for writing them a good Yelp review, and he took it. I had my stuff packed and ready. I'd moved a year earlier and it took 3 hours. With these guys it took 6 hours. They moved very slowly. They didn't pack the truck properly and had to repack some of it. They asked if they could take a short lunch break which they wouldn't charge me for, which ended up being a long lunch break which they did charge me for. The foreman was overly chatty and asked to buy one of my belongings. When I followed them down the freeway, I saw them stopped on the shoulder with both guys sitting inside the cab. They turned up 20 mins later and said they'd had a flat tire. They charged me for that time too. By the time we got the truck unloaded at the new place, I was so tired of this endless move that I told them to leave my stuff in roughly the right rooms and I'd put it together later. When I went to do that I discovered that they lost the pegs for my bookcase, ripped the hinges on my other bookcase badly enough that it can't be put it together again, and I just noticed a big chunk of missing wood on my otherwise beautiful dresser. It was a bad experience that keeps coming back each time I find another broken bit of furniture. Please don't use these guys.
Roy Emily
VNSurprised but Happy I've had nothing but headaches in the past from moving companies. I'll spare you every detail of what went wrong but its usually the games they play on the price. When I needed to ship some things to a relative in Washington, DC I crossed my fingers and went with this company. What do I mean by that? Well almost every company when it comes to moving is nice on the phone and tries to give you a rate that seems great but often times many use special wording. Wording that is trick to have you go with them but then later on you get hit with extra fees. I'm happy to say the move was completed with Alliance and I never got hit with extra charges and everything arrived in good shape!