R Williams
GBDON'T USE THIS MOVING COMPANY!! I recently hired Long Distance Movers Alliance to pick up my things on August 30th, 2015 for a move from Queens, NY to West Palm Beach, Fl. My things arrived on September 19th, if my memory serves me well. My things arrived a few days late, and I had to call the company to find out what was going on with my delivery. The movers who picked up my stuff were great. But that’s where the greatness STOPS. My stuff arrived with two men who worked quickly. However, as they were moving things around (before they unloaded my stuff) I noticed that one of them (not the one in charge) handled the boxes very roughly, throwing boxes in a way he shouldn’t be. I observed them placing heavier boxes on top of lighter boxes. After unloading my things, it was discovered that one of my medium sized boxes were missing. They use a checklist system. The items are listed and numbered at the time of pick up, so that you can account for each item. Along with the missing box, two of my vases were broken, as well as my George Foreman grill and an electric griddle. These were used items. In trying to reach a settlement, Long Distance Movers Alliance has offered me $125 for a box containing personal items with a value of at least $250, two broken vases, one broken electric griddle, and a broken George Foreman grill. With the exception of the courteousness of their staff (Hector, the lead moving guy who delivered in WPB, the crew who picked up in NY, and Patrick, the Moving Specialist who booked my move), there has been nothing good about this moving experience. From late arrival, to broken stuff and missing boxes, I am sorely disappointed with their service. I am still awaiting a better response than the one I’ve been given, although it has been almost two month. I am sure they do NOT know where the box is at this point. But offering me $125 is insulting and quite frankly not enough. I had certifications for my job in that box,that I had to get over again. Which meant spending $170. That would have been more had I not been lucky. I had physical items that are $250 in value, plus broken items. In short, I WOULD NOT RECOMMEND THIS MOVING COMPANY. Also, look them up on YELP. I wish I had before I did business with them.
Matt D'Eletto
GBGood Moving and Free Storage My roommate/best friend was moving a state away and needed a moving company that he could trust. We found this one online, picked it and hoped for the best honestly. Later on during the move he found out the previous renters were not even out of his new rental that he was about to move into and he already packed everything up. Alliance put everything in their storage for a day at no charge which was a fantastic start to a stressful situation. From there the movers took everything out of storage the next day and drove it over to the new location. When they arrived instead of just dropping off everything in different areas of the apartment they actually helped unpack and put things away. It really sped up the whole packing and unpacking process by a lot. I felt I needed to write this review because the experience we had was quite good.