Worst scammers ever Worst scammers ever, Life Storage and EZ storage merged and they had a problem with their automatic payments, resulting in a 175.00$ fee charged to me for being late when it was their billing issue. I tried to resolve this problem with a Custer service rep who could care less big corporate company praying on less fortunate people. Don’t rent from them

I have had my things with EZ storage… I have had my things with EZ storage for over 2 years. They are nice enough when you sign up. From that moment on every question or concern will result in a "sorry, there's nothing we can do". An error turned ino a $170 fee on an $85 p/mo unit. Believe me, I will never use or recommend ezStorage again.

Coming in the door to do business with… Coming in the door to do business with your company and rent one of your storage space , Georage verblally attacked me on my 1st visit 2rd visit . §o i asked him to treat me like every other customer coming through the gate ,and only adress or speak to me if it's business . On my 3rd visit to my rented storage unit george didn't respect my wishes and request , in front if my niece and nefew who i inform of his verble abuse to me . As i move forward renting this storage unit please keep your emplyee george as far away from me as possible . A paying customer ODESSA GHEE

Great customer service My experience at ez storage was excellent! Shaun walked me thru the whole process. He asked me what I needed to store so he could show me which unit would be best. This was my first time renting a storage unit and a positive experience.

Candi does a great job with her… Candi does a great job with her customer service and the place is kept very clean. As a result I am a repeat customer. This is my third time using ezstorage Chantilly. I would recommend to all my friends. You are lucky to have such a wonderful employee in Candi, she makes the place.