Highly recommend!! I’ve used the personal shopper service twice now to purchase in the USA from AUST and the customer service is second to none. They communicate clearly if they’re concerned about specifics, they moved forward with a sale order when I was delayed in responding so I didn’t miss the sale. They were helpful and accommodating when I had some issues with the storefront from one of my orders. Really polite, respectful communication. Sometimes replies can be delayed but we are in two different countries so it’s to be expected. My orders have shipped out the same or next day, I use FedEx, and I have them in Australia within 3-4 days. Highly recommend!

Grateful for the amazing customer service Amazing customer service. They never talked down to me and were very helpful in finding alternative couriers just so I could get my package to my cousin's place in the US. Something out of their control had happened and my package couldn't be delivered to my country. The patience and care they showed me, and their friendly tone, eased my worries and my distress. Thank you very much!

Another excellent shipment, to UK. Just wanted to say thank you to Forwardme, every time they act as a destination for all my US parcels and forward shipping company to the UK. The service is great, as a hobby collector of various figures Forwardme gives me the confidence to buy direct from the US Stores and sellers that will not ship to the UK directly. I might not use the service a lot but its very handy and appreciated when needed. I would highly recommend to any one in the UK who wants to buy from the US.

Gets the job done in a professional manner I compared a number of similar companies online and forwardme.com was the only company that could handle my large and heavy package (68.5kg/151lbs). I had doubts because this was the first time I had ever used such a package service. The fact is, you have to blindly trust a third party to properly receive your package and trade it for you. I had a number of packages, the lighter packages were sent very quickly without damage. The large package took a little longer, but ultimately arrived safely. From start to finish you will receive continuous professional help and usually always by the same person who knows your history of questions and what it concerns. I can strongly recommend Forwardme.com to everyone, their system is well put together and even with difficult items, every effort is made to get the package to you. I will definitely use Forwardme.com in the future.

COMPLETE SCAM!! COMPLETE SCAM!!! During the whole deceitful process I was exposed to lies and more lies. Initially I was wrongfully told that my parcel had been shipped when only the label had been created online. This oddly kept going for a couple of weeks at least with me chasing them constantly and finally threatening them. I verified this with the external shipping company directly who confirmed that no parcel had been handed over. They had even updated my portal to shipped knowing that my parcel hadn’t been dispatched. Then they charged me for expedited shipment when they had only processed a standard shipping which I also checked with the shipping company. They’ve promised me a refund since December 2022 and nothing has been reimbursed. I’ve filed complaints to expose their practices.